Front of House Supervisor - Residential Colleges

University-of-Otag; Dunedin; On-site; NZD 37,000 - 39,000; Full time

Job summary

University of Otago is seeking five Front of House Supervisors to join the college food service teams at Ōtepoti Dunedin. You will supervise front-of-house operations for meals, while also assisting with cleaning and light food preparation.

A hospitality background and strong people skills are essential. Candidates should demonstrate customer service excellence, staff supervision experience, and the ability to build networks across dining teams.

Qualifications

• Hospitality professional with a varied background in food service, strong communication and team building skills.
• Enthusiasm and customer service excellence are essential.
• Experience supervising service staff is required.
• Ability to develop and maintain networks and key relationships.

Responsibilities

• Front of house service of college meals.
• Cleaning and some food preparation.
• Collaborate with college dining teams to ensure smooth service.

Skills

Hospitality experience

Communication skills

Team leadership

Customer service

Organisational skills

Job description

Front of House Supervisor - Residential Colleges - 2601574

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Campus and Collegiate Life Services Division is privileged to lead a group of world class services at Otago University, dedicated to promoting the unique Otago experience and collegiate nature of the institution. College Catering is a large food service operation producing over 8500 meals per day to eleven University Colleges.

The role | Te mahi

We are seeking five Front of House Supervisors to work in our busy Toroa College, Caroline Freeman College, Arana College, Te Rangihiroa College, and University College food service team.

These positions are responsible for the front of house service of college meals. Other duties include cleaning and some food preparation.

You will be a hospitality professional with a varied background in food service, strong communication and team building skills.

We are also looking for candidates with:
• A high level of enthusiasm and customer service.
• Previous experience in the hospitality industry.
• Experience in the supervision of service staff.
• An ability to develop and maintain effective networks and key relationships.

You will be committed to continuous improvement and always able to organise and prioritise an unpredictable working day.

These are permanent, full-time, semester time only positions (February to November), located in Ōtepoti, Dunedin.

Hours of work are 40 hours per week, rostered shifts. Flexibility is required, including availability to work weekends. Positions will commence in February 2027 .

The appointment range is $26.96 to $28.04 per hour. Top of range is $28.57 per hour.

While these positions will commence in these Colleges, if there is a need, these positions may be relocated to another Colleges on the Dunedin campus.

You must have the right to live and work in New Zealand to apply for this position.

For further information, or to discuss the role in confidence, please contact Executive Chef, Charlie Mancey via the contact details below.

Application | Tono

To submit your application (including CV and cover letter) please click the apply button. Applications quoting 2601574 will close on Sunday, 15 November 2026.

Applications may be reviewed as submitted and candidates may be asked to interview immediately. The University reserves the right to close this vacancy at any time.

Salary Level and Range Assistant Supervisor/FOH Colleges (Range of Appointments $26.96 to $28.04 per hour, Top of Range $28.57)