Front Of House Supervisor - Residential Colleges

University Of Otago; Dunedin; On-site; NZD 37,000 - 39,000; Full time

Job summary

UNIVERSITY UNION | TE UNIANA O ŌTĀKOU WHAKAIHU WAKA is seeking five Front of House Supervisors for Toroa College, Caroline Freeman College, Arana College, Te Rangihiroa College, and University College food service teams in Ōtepoti/Dunedin.

The roles are permanent, full-time, semester-time (February to November) positions offering 40 hours per week with weekend shifts. Start February 2027; relocation within Dunedin campuses may occur. You must have the right to live and work in New Zealand.

Qualifications

• Hospitality background in food service is required.
• Strong communication and teamwork skills are essential.
• Experience supervising service staff is preferred.
• Enthusiasm for customer service and continuous improvement.

Responsibilities

• Provide front of house service for college meals and ensure guest satisfaction.
• Assist with cleaning and some food preparation as needed.
• Supervise service staff and maintain service standards.
• Organise rosters and manage day-to-day operations, including weekends.

Skills

Hospitality professional

Communication skills

Team building

Customer service

Staff supervision

Job description

Front of House Supervisor - Residential Colleges-2601574

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UNIVERSITY UNION | TE UNIANA O ŌTĀKOU WHAKAIHU WAKA
CAMPUS AND COLLEGIATE LIFE SERVICES | TE URU KAHIKA

About our team | Mō te tīma

Campus and Collegiate Life Services Division is privileged to lead a group of world class services at Otago University, dedicated to promoting the unique Otago experience and collegiate nature of the institution. College Catering is a large food service operation producing over 8500 meals per day to eleven University Colleges.

The role | Te mahi

We are seeking five Front of House Supervisors to work in our busy Toroa College, Caroline Freeman College, Arana College, Te Rangihiroa College, and University College food service team.

These positions are responsible for the front of house service of college meals. Other duties include cleaning and some food preparation.

Your skills and experience | Kā pūkeka me kā wheako

You will be a hospitality professional with a varied background in food service, strong communication and team building skills.

We are also looking for candidates with:

• A high level of enthusiasm and customer service.
• Previous experience in the hospitality industry.
• Experience in the supervision of service staff.
• An ability to develop and maintain effective networks and key relationships.

You will be committed to continuous improvement and always able to organise and prioritise an unpredictable working day.

Further details | Pūroko

These are permanent, full-time, semester time only positions (February to November), located in Ōtepoti, Dunedin.

Hours of work are 40 hours per week, rostered shifts. Flexibility is required, including availability to work weekends. Positions will commence in February 2027.

The appointment range is $26.96 to $28.04 per hour. Top of range is $28.57 per hour.

While these positions will commence in these Colleges, if there is a need, these positions may be relocated to another Colleges on the Dunedin campus.

You must have the right to live and work in New Zealand to apply for this position.