FRONT OF HOUSE (ARROWTOWN)

Ferg Group; Arrowtown; Presencial; NZD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Group discount

Career growth opportunities

Staff parties

Referral bonus

Descripción de la vacante

The Ferg Group is hiring Front of House team members for the Fergbaker Arrowtown site. We’re seeking friendly, energetic people who deliver exceptional customer service in a busy, high-energy setting.

As we open a brand-new Fergbaker in Arrowtown, training is provided and a full-time roster with early shifts is required. Our team benefits include staff events, career growth opportunities, and a welcoming work culture.

Formación

• Must be available to work on a full-time roster, 5 shifts a week (Shifts start from 5:15am).
• Hospitality experience is beneficial but not essential—training provided.

Responsabilidades

• Provide friendly, efficient, and knowledgeable service, engaging with customers and offering recommendations.
• Take orders, cash handling, answer customer enquiries professionally.
• Prepare and serve high quality coffee with training provided.
• Fill stock as needed.
• Adhere to Health and Safety policies and standards.

Conocimientos

Customer service

Cash handling

Coffee knowledge

Team player

Flexible shifts

Herramientas

POS system

Espresso machine

Descripción del empleo

The Ferg Group of businesses are hiring now for Front of House team members to join the Fergbaker Arrowtown team!

About: Fergbaker is growing, and we're looking for exceptional people to join the team and grow with us in Arrowtown.

From humble beginnings flipping burgers behind a small hole-in-the-wall, the Ferg Group has grown into one of Queenstown's most iconic destinations. Today, Fergburger, Fergbaker, Mrs Ferg, Ferg's Bar and Fergbutcher are known for quality food, high energy and unforgettable experiences.

In early November, we're opening a brand-new Fergbaker in beautiful Arrowtown, and we're taking applications now for passionate, energetic people to be part of the team from the very beginning.

About The Role

We're looking for friendly, switched on people who know how to deliver exceptional customer service and enjoy working in a busy, high-energy environment.

If you're confident with customers, love good food and enjoy being part of a team that knows how to have fun, we want to hear from you.

Responsibilities

• Provide friendly, efficient, and knowledgeable service, engaging with customers and offering recommendations when needed
• Take orders, cash handling, answer customer enquiry's in a professional and polite manner
• Prepare and serve high quality coffee - training provided
• Filling stock
• Adhering to Health and Safety polices and standards

Requirements

• Must be available to work on a full time roster, 5 shifts a week (Shifts start from 5:15am)
• Thrive in a fast paced environment
• Friendly and a can do attitude
• Coffee experience is desirable but not essential - training is provided
• Reliable transport as we are based in Arrowtown

Benefits

• We pride ourselves on our diverse, positive and fun teams
• Employee Group discount
• Excellent opportunity for career growth and development with our range of venue offerings
• Staff parties and welfare initiatives
• Employee Bonus referral scheme
• Work anniversary gifts
• Birthday Burger

If you're passionate about delivering exceptional service, love working in a high-energy environment, and want to be part of a brand that's world-renowned.

In your cover letter, please write a little about yourself and your experience, including the following details:

• What position you are interested in
• When you can start from
• Whether you're looking from full-time or part-time work
• Your availability for shifts, including whether you'd be relying on public transport to get to and from work
• Your working rights in New Zealand and how long you plan to stay in the area

We're looking forward to hearing from you.

Join the fun, join the Ferg family, and let's make every moment extraordinary!