Freight Forwarding All-rounder

Z & V Talent; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

We are hiring an experienced freight professional to manage end-to-end Import Air and Sea freight for a portfolio of customers from Auckland. You will be responsible for shipments, documentation, and liaison with overseas agents, while delivering high-quality service and ownership of the process.

The role suits someone who works independently, prioritises tasks, and can develop strong customer and international partner relationships.

Qualifications

• Senior freight professional with international freight forwarding experience.
• Strong understanding of the freight forwarding process and Incoterms.
• Ability to manage priorities, resolve issues and maintain relationships with customers and agents.

Responsibilities

• Own end-to-end movement of Import Air and Sea freight.
• Book and track shipments, prepare documentation, and liaise with overseas agents.
• Maintain high service levels and manage detention where applicable.
• Build relationships with customers and internal stakeholders; opportunities to visit clients.

Skills

End-to-end freight operations

Customer relationship management

Incoterms understanding

Autonomy

Tools

CargoWise / EDI

Job description

A global end-to-end freight forwarder, offering tailored supply chain solutions across air, ocean and road transport. This company has a reputable brand and forward-thinking approach, and is currently looking for an experiencedImport/Export Freight Professional to join their Auckland office.

The Role

Reporting to the Operations Manager, you will take ownership of a portfolio of customers, managing the end-to-end movement of Import Air and Sea freight. You will be responsible for booking and tracking shipments, documentation, detention management, liaising with overseas agents and organizing deliveries, while ensuring a high level of service is maintained throughout the process.

This is a varied role suited to someone who enjoys taking ownership, working independently and building strong customer and overseas agent relationships. There will also be opportunities to visit customers, strengthen existing relationships and contribute to the overall growth and service delivery of the business.

This business is people-focused, with a strong emphasis on work-life balance, offering 1-2 days working from home, a competitive market salary and flexible start and finish times to work in with family and personal commitments.

Ongoing CargoWise training and development will be provided.

Internal progression is encouraged, with regular performance reviews and opportunities to grow within the business.

About You

We are looking for an experienced freight professional who has worked within an international freight forwarding environment and is confident managing shipments and customers with a high level of autonomy.

You will have a strong understanding of the freight forwarding process, Incoterms and international supply chains, along with the ability to manage priorities, resolve issues and build strong relationships with customers, overseas agents and internal stakeholders.

• End-to-end freight operations and shipment management
• Managing customer relationships and resolving complex freight issues
• Strong understanding of Incoterms and international freight processes
• CargoWise / EDI experience is highly advantageous

Ready for your Next Move?

This is an excellent opportunity for an experienced freight professional looking to take the next step in their career with a reputable global forwarder, while maintaining a strong work-life balance and having genuine opportunities for progression.

You must be a New Zealand citizen/resident or hold a valid New Zealand work visa with the appropriate working rights for the position.