Food & Beverage Supervisor

MH Management NZ Limited; Queenstown; In loco; NZD 55.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career Growth

Hotel Discounts

Global Perks

Retail Discounts

Experiences

Health Insurance

Parental Leave

Wellness Support

Descrizione del lavoro

Minor Hotels' Avani Queenstown Hotel is seeking a dynamic and hands-on Food & Beverage Supervisor to lead our café team and deliver exceptional guest experiences. This full-time role includes morning and weekend shifts, overseeing daily floor operations and collaboration with the kitchen to maintain high standards.

You will mentor Attendants, promote our menu, and drive guest satisfaction through excellent service, presentation, and proactive leadership.

Competenze

• 12+ months in a supervisory role within hospitality.
• Minimum 3 years’ experience in a restaurant, cafe or hotel environment.
• Exceptional communication and customer service skills.
• A proactive, positive, and professional attitude.
• Strong self-motivation and the confidence to lead a team.
• Diploma in Hospitality Management or similar (advantageous but not essential).
• Flexibility to work weekends and occasional evenings.

Mansioni

• Oversee and coordinate daily floor operations to ensure efficient, high-quality service.
• Work closely with the Food & Beverage Manager to achieve operational and service goals.
• Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
• Collaborate with the kitchen team to deliver consistent quality and presentation.
• Supervise, train, and support Food & Beverage Attendants to perform at their best.

Conoscenze

Supervisory experience

Customer service

Communication skills

Leadership

Formazione

Diploma in Hospitality Management

Descrizione del lavoro

Overview Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Avani Queenstown Hotel is looking for a dynamic and hands‑on Food & Beverage Supervisor to lead our café team and deliver exceptional guest experiences. This is a full‑time position with regular morning and weekend shifts. In this key leadership role, you’ll oversee the smooth day‑to‑day operations of our café, ensuring guests enjoy first‑class service and presentation every time. You’ll lead by example, inspire your team, and work closely with the kitchen to maintain our high standards.

Key Responsibilities

• Oversee and coordinate daily floor operations to ensure efficient, high-quality service.
• Work closely with the Food & Beverage Manager to achieve operational and service goals.
• Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
• Collaborate with the kitchen team to deliver consistent quality and presentation.
• Supervise, train, and support Food & Beverage Attendants to perform at their best.

Shift Details (subject to change)

• Breakfast, lunch, and dinner shifts
• Rotating roster across Monday through Sunday
• Split shifts may be required on some days

Qualifications

• 12+ months in a supervisory role within hospitality
• Minimum 3 years’ experience in a restaurant, cafe or hotel environment.
• Exceptional communication and customer service skills.
• A proactive, positive, and professional attitude.
• Strong self-motivation and the confidence to lead a team.
• Diploma in Hospitality Management or similar (advantageous but not essential).
• Flexibility to work weekends and occasional evenings.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.

When Passion Meets Growth, Opportunity Sparks.

At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.

Explore more at: Minor Hotels Career Minor Food Career Minor Lifestyle Career Minor & MINT Shared Service Career