Food and Beverage Attendant - QT Auckland

EVT Group; Auckland; In loco; NZD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dining and stays discount

Movie tickets discounts

Seasonal perks at Thredbo

Career growth across EVT network

Paid parental leave

Descrizione del lavoro

Esther is QT Auckland's signature restaurant — a celebrated dining destination selected in the MICHELIN Guide 2026. We're on the hunt for a Food & Beverage Attendant with genuine personality, a sharp eye for detail and a passion for hospitality that goes beyond taking orders.

If you know the difference between good service and an experience people talk about for weeks, then we would love to hear from you. The role involves evenings, weekends and public holidays, with Daymaker culture and

Competenze

• Previous experience in an elevated restaurant or fine dining is preferred.
• A genuine passion for hospitality and delivering memorable guest experiences.
• Strong communication skills and a confident, polished floor presence.
• Ability to work effectively as part of a team in a high-volume, fast-paced setting.
• Flexibility to work a variety of shifts including evenings, weekends and public holidays.

Mansioni

• Own the guest experience from the moment they walk in to the moment they leave — warm, considered and always one step ahead.
• Know the menu inside out; guide guests with dish stories and drink pairings.
• Keep the dining room looking sharp — tables set, cleared and reset to Esther's standards.
• Work with kitchen and bar to deliver seamless, well-timed service.
• Handle guest feedback with grace and professionalism, turning hiccups into highlights.
• Uphold health, safety and hygiene standards — great hospitality is safe hospitality.

Conoscenze

Hospitality

Guest service

Communication

Team player

Descrizione del lavoro

About EVT

QT Auckland is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers — because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year-round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

The Role

Esther is QT Auckland's signature restaurant — a celebrated dining destination selected in the MICHELIN Guide 2026. We're on the hunt for a Food & Beverage Attendant with genuine personality, a sharp eye for detail and a passion for hospitality that goes beyond taking orders. If you know the difference between good service and an experience people talk about for weeks, then we would love to hear from you.

Key Responsibilities

• Own the guest experience from the moment they walk in to the moment they leave — warm, considered and always one step ahead.
• Know the menu inside out; think of yourself as a guide, not just a waiter — from dish stories to drink pairings and everything in between.
• Keep the dining room looking sharp — tables set, cleared and reset to Esther's exacting standards, every time.
• Work in sync with the kitchen and bar to deliver seamless, well-timed service that feels effortless (even when it isn't).
• Handle guest feedback with grace and professionalism, turning any hiccup into a highlight.
• Uphold health, safety and hygiene standards — because great hospitality is safe hospitality.

What You'll Bring

• Previous experience in an elevated restaurant or fine dining environment is preferred.
• A genuine passion for hospitality and delivering memorable guest experiences.
• Strong communication skills and a confident, polished floor presence.
• The ability to work effectively as part of a team in a high-volume, fast-paced setting.
• Flexibility to work a variety of shifts including evenings, weekends and public holidays.

How You Work

• Daymaker ethos — no one's too big for the small things.
• Hands-on and non-hierarchical — leads from the front.
• Inclusive team player — values diverse perspectives and builds belonging.
• Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels — no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds.