FMCG Quality Assurance Manager

Placements24; Queenstown; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Retirement fund

Annual bonus potential

Professional development opportunities

Job summary

Placements24 is seeking an experienced FMCG Quality Assurance Manager to lead quality control efforts in Queenstown. You will develop and maintain QA programs, manage audits, CAPAs, and drive continuous improvement across production, R&D, and procurement, ensuring regulatory compliance and product safety.

The role requires a strong background in QMS, regulatory knowledge, and leadership to foster a culture of quality and customer trust within a major FMCG environment.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology, or a related scientific field.
• Minimum 5 years of QA/QC experience in FMCG.
• Proven experience implementing and managing Quality Management Systems (QMS).
• Strong knowledge of food safety regulations and quality standards for FMCG.
• Experience in auditing, risk assessment, and CAPA implementation.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency with QA software and standard office apps.

Responsibilities

• Develop, implement, and manage comprehensive QA programs for all FMCG products.
• Ensure compliance with national and international quality standards (HACCP, ISO 22000, GMP).
• Lead QA team and provide training to maintain high performance.
• Oversee incoming material inspections, in-process checks, and finished product testing.
• Investigate customer complaints and CAPA, tracking effectiveness of actions.
• Collaborate with Production, R&D, and Procurement to embed quality across the lifecycle.
• Maintain quality documentation and reports, ensuring accuracy and timeliness.
• Stay current on evolving quality standards and best practices.

Skills

Quality Management

Auditing

CAPA

Team Leadership

Regulatory Knowledge

Education

Bachelor's degree in Food Science, Chemistry, Microbiology, or related field

Tools

Quality Management Software

Job description

About the Role

Our client, a reputable name in the Fast-Moving Consumer Goods (FMCG) industry, is seeking a dedicated and experienced FMCG Quality Assurance Manager to lead their quality control efforts. This crucial role, based in Queenstown, Eastern Cape , will ensure that all products meet stringent quality standards, regulatory requirements, and customer expectations. The ideal candidate will possess a strong background in quality management systems, meticulous attention to detail, and a thorough understanding of FMCG manufacturing processes. You will be responsible for developing, implementing, and maintaining robust quality assurance programs, leading QA teams, and driving continuous improvement in quality performance. This is an excellent opportunity to contribute to the integrity and reputation of a leading FMCG company.

Key Responsibilities

• Develop, implement, and manage comprehensive quality assurance programs and systems for all FMCG products.
• Ensure compliance with all relevant national and international quality standards, regulations, and certifications (e.g., HACCP, ISO 22000, GMP).
• Oversee and conduct regular internal audits to assess compliance and identify areas for improvement within the Queenstown facility.
• Lead and mentor the Quality Assurance team, providing training and guidance to ensure high performance.
• Manage incoming raw material inspections, in-process quality checks, and finished product testing.
• Investigate customer complaints and non-conformance issues, implement corrective and preventive actions (CAPA), and track their effectiveness.
• Collaborate with Production, R&D, and Procurement teams to ensure quality is integrated throughout the product lifecycle.
• Maintain all quality-related documentation, records, and reports accurately and efficiently.
• Stay updated on evolving quality standards and best practices within the FMCG industry.
• Drive a strong quality culture throughout the organization, promoting awareness and responsibility at all levels.

Requirements

• A Bachelor's degree in Food Science, Chemistry, Microbiology, or a related scientific field.
• A minimum of 5 years of experience in Quality Assurance or Quality Control, preferably within the FMCG sector.
• Proven experience in implementing and managing Quality Management Systems (QMS).
• Strong knowledge of food safety regulations and quality standards applicable to FMCG.
• Experience with auditing, risk assessment, and CAPA implementation.
• Excellent leadership, team management, and communication skills.
• Meticulous attention to detail and strong analytical and problem-solving abilities.
• Proficiency in using quality management software and standard office applications.
• Ability to work effectively under pressure and meet deadlines.
• A proactive approach to quality and continuous improvement.

Benefits

Our client offers a competitive salary, comprehensive health benefits, and a retirement fund. Employees will work in a well-established facility in Queenstown, Eastern Cape , with opportunities for professional development and career growth within the company. Join a team committed to upholding the highest standards of quality and safety in the FMCG market. This role provides the chance to significantly influence product quality and consumer trust.

Additional benefits include paid annual leave and potential for annual performance bonuses. We are looking for a leader who is passionate about quality.