Florist Retail Manager

Talent Propeller Limited; Maungakiekie-Tāmaki; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Employee discounts

EAP membership

Job summary

Fresh Direct Floral, the Floral division of J&P Turner Group, is seeking a growth-focused Florist Retail Manager to drive staff development, business growth and floristry standards across Upper North Island supermarkets.

You will oversee staffing, recruitment, rostering, training, and performance management to boost profitability and customer relations while maintaining strong team engagement. A relevant tertiary qualification is advantageous but not required.

Qualifications

• 3+ years of staff and multi-site retail management experience.
• Excellent sales skills and proven record of achieving targets.
• Floristry, floral retail, or visual merchandising experience.
• Strong commercial acumen and analytical skills to understand financial reports and KPIs.
• Demonstrated ability to develop, motivate and manage high-performing teams.
• Outstanding communication and interpersonal skills.

Responsibilities

• Lead florist supply and service across multiple supermarket outlets in the Upper North Island.
• remotely manage a team of retail staff and oversee staffing functions (planning, recruitment, rostering, training, development, performance).
• Focus on profitability, customer relationships and engagement across sites.
• Ensure staff are developed and perform to high standards.

Skills

Staff management

Retail sales

Floristry knowledge

Visual merchandising

Analytical skills

Communication

Team leadership

Computer literacy

Education

Tertiary qualification in business/retail (advantage)

Job description

We are looking for a growth-focused Florist Retail Manager to drive staff development, business growth, and floristry standards in our Upper North Island floristry teams. Excellent retail sales and staff management experience is the recipe for success!

What you'll be doing:

Reporting to the Regional Manager, this role is responsible for our florist supply and service in a number of supermarket outlets across the Upper North Island. This means remotely managing a team of retail staff and overseeing all end-to-end staffing functions including staff planning, recruitment, rostering, training, development, performance management with the goal of achieving excellence in terms of profitability, customer relationships, and engagement.

Days & Hours of work:

This is a permanent, full-time Tuesday - Saturday role but we require flexibility to adapt the roster when reasonably required to meet business need. You must be able to commit to working during our key event seasons - Christmas, Valentine's Day, Mother's Day.

What we're looking for:

3+ years of staff and multi-site retail management experience.

Excellent sales skills and proven record of achieving targets.

Floristry, floral retail, or visual merchandising experience required.

Strong commercial acumen and analytical skills to understand financial reports and KPIS to drive improvements.

Demonstrated ability to effectively manage, motivate and develop high-performing teams. This includes experience taking performance management action when required.

Outstanding communication and interpersonal skills.

A team player with personal values of loyalty, honesty, and diligence.

Confidence using a computer.

A full and current drivers' license.

A relevant tertiary qualification in business, retail or a related discipline is an advantage but not required.

What we offer:

Competitive base salary and incentive scheme

Company vehicle

Employee Discounts

A friendly and supportive team culture

EAP membership: Access to free and confidential counselling

About us:

Fresh Direct Floral is the Floral division of J&P Turner Group - a family owned and operated NZ enterprise with a strong domestic and growing global reach. Passionate about sourcing and delivering fresh healthy product, in the most efficient way, we have a culture that promotes respect, individual freedom, customer satisfaction and positive team dynamics. We thrive to meet our customers' expectations and have a vibrant and supportive work environment.

You will be joining a successful NZ company with a very bright future.