Flexible Hours Retail Customer Experience Associate

Woolworths Group Limited; Dargaville; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Career growth opportunities

Job summary

Woolworths Ltd. in New Zealand's Northland region (Dargaville) is seeking an enthusiastic team member focused on delivering outstanding customer service and helping maintain a welcoming store environment.

You will engage with customers, restock essentials, and support daily store operations to ensure high standards of presentation and safety. This role offers opportunities to grow with a leading retail group.

Qualifications

• Customer-Centric Focus: You provide outstanding customer service, consistently focused on maximizing loyalty through personalized support.
• Strong Interpersonal Skills: You possess strong communication and interpersonal skills.
• Integrity & Professionalism: You demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies.
• Detail-Oriented & Proactive: You are detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Job description

Woolworths Ltd. in New Zealand's Northland region (Dargaville) is seeking an enthusiastic team member focused on delivering outstanding customer service and helping maintain a welcoming store environment.

You will engage with customers, restock essentials, and support daily store operations to ensure high standards of presentation and safety. This role offers opportunities to grow with a leading retail group.