Fixed Term - Assistant Residential Supervisor

New Zealand Government; Waikato; On-site; NZD 66,000 - 73,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections in Te Kauwhata is seeking an Assistant Resident Supervisor on a fixed-term basis to 30 June 2027. The role supports residents with high and complex needs, supervising 12-hour shifts including nights, weekends, and public holidays.

You will mentor residents, assist reintegration activities, and contribute to public safety through pro-social, boundary-driven supervision. A NZ driver licence with manual capability and MS Office skills are required.

Qualifications

• Full New Zealand driver licence with ability to drive a manual vehicle.
• Sound MS Office knowledge and general computer skills.
• Experience in a residential care environment or with people with complex needs.
• Proactive contribution to Corrections initiatives and values.
• Ability to maintain clear, professional boundaries and de-escalate challenging situations.
• Alignment with Hokai Rangi strategy and organisational values.

Responsibilities

• Supervise residents and mentor them to support reintegrative goals.
• Support residents during community outings to promote public safety.
• Participate in residents’ rehabilitative and reintegrative activities.
• Model pro-social behaviour at all times.
• Maintain clear boundaries and manage risk in day-to-day work.

Skills

Driver licence

MS Office

Residential care experience

De-escalation

Risk management

Professional boundaries

Tools

MS Office

Manual vehicle driving

Job description

Assistant Resident SupervisorFull-time, fixed-term position ( 30.06.2027)Located at Spring Hill Corrections FacilityMo te tunga | About the roleKaainga Taupua is a community residence facility located at Spring Hill Corrections Facility in Te Kauwhata. Housing up to 15 residents, this critical facility contributes directly to improved public safety, reduced reoffending, and supports the reintegration of some of the highest risk and most complex people subject to community-based sentences and orders in Aotearoa New Zealand.We are currently recruiting Assistant Resident Supervisors on a fixed-term basis until 30.06.2027 .Reporting to the Residential Services Manager, you will support the day-to-day reintegrative needs of residents with high and complex needs, contribute positively to the culture and development of the site, and mentor and supervise residents throughout their reintegrative journey.These roles operate on a cyclic shift roster that includes night shifts, weekends, and public holidays. A typical shift is 12 hours and will see you:Working cooperatively with residents to help them achieve their reintegrative goalsSupporting residents both within the residence and on community outings to promote public safety through safe management and supervisionSupporting and participating in residents' rehabilitative and reintegrative activitiesModelling pro-social behaviour at all timesMou | About youKey to your success in this role will be your ability to supervise, motivate, and positively influence residents while working collaboratively as part of a team. You will be confident maintaining clear and professional boundaries, identifying and managing risk, and providing practical solutions to day-to-day challenges.If you pride yourself on delivering a high standard of care, have experience working with individuals with challenging and complex needs, and are motivated to make a meaningful contribution to community safety, we want to hear from you. This fixed-term opportunity represents an excellent way to join Ara Poutama Aotearoa and make a difference.Nga pukenga me nga wheako | Skills and experienceWe're looking for candidates who can demonstrate:A full New Zealand driver licence, with the ability to drive a manual vehicleSound MS Office knowledge and general computer skillsExperience working in a residential care environment or with people with complex needsA proactive contribution to Corrections initiativesIntegrity and the courage to do the right thing under pressureThe ability to always maintain clear and professional boundariesComposure and confidence to de-escalate challenging situationsAlignment with departmental values and our Hokai Rangi strategyNga painga | The benefitsThe starting salary for this role is $65,843, with the potential to earn up to $73,149 Pro Rata. Appointment and remuneration will reflect skills and experience relevant to the role.Mo matou | About usJoin Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing reoffending, and addressing the overrepresentation of Maori in the corrections system.As a values-led organisation, we are guided by rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships), and we work towards the goals of our Hokai Rangi strategy.We value inclusion and diversity and are committed to creating a fair and accessible recruitment process. We encourage applicants to discuss reasonable accommodations if required.Tono inaianei | Apply nowTo submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency-applications received via email will not be considered.Please submit a tailored CV and a cover letter outlining your motivation for joining the department, your relevant skills and experience, and your alignment with our work.We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.