Assistant Residential Supervisor

Department of Corrections NZ; Te Kauwhata; On-site; NZD 66,000 - 73,000; Full time

Job summary

Department of Corrections NZ in Waikato, at Spring Hill Corrections Facility in Te Kauwhata, seeks an Assistant Residential Supervisor to support up to 15 residents and their reintegration journey.

The role involves supervising day-to-day needs, mentoring residents, and participating in rehabilitative activities. 12-hour shifts include nights, weekends and public holidays; reporting to the Residential Services Manager.

Qualifications

• Full New Zealand driver’s licence with ability to drive a manual vehicle.
• Experience working in a residential care facility or with people with complex needs.
• Ability to manage risk and de-escalate in demanding situations.
• Proactive contribution to Corrections initiatives.
• Ability to maintain clear and professional boundaries.

Responsibilities

• Support residents to achieve reintegrative goals.
• Supervise residents both within the residence and on community outings.
• Participate in residents' rehabilitative and reintegrative activities.
• Model pro-social behaviour.

Skills

NZ Driver's Licence

MS Office

Residential care

De-escalation

Boundaries

Team collaboration

Job description

# Assistant Residential Supervisor## About this role# Assistant Resident Supervisor* Full time, permanent position* Located at Spring Hill Corrections Facility* Assist individuals to develop important life skills**Mō te tūnga | About the role**Kaainga Taupua is a community residence facility located at Spring Hill Corrections Facility in Te Kauwhata. Housing up to 15 residents, this critical facility contributes directly to improved public safety, reduced reoffending and an opportunity to support the reintegration for the highest risk and most complex people subject to community-based sentences and orders in the country. The facility is designed to assist individuals to develop important life skills within a supportive and supervised environment to successfully reintegrate into the community.The Assistant Resident Supervisors at Kaainga Taupua are responsible for supporting the day-to-day reintegrative needs of residents with high and complex needs. Reporting to the Residential Services Manager, you will support the culture and development of the site while mentoring, supervising and positively influencing the reintegrative journey for those residing at the site.We operate a cyclic shift roster which includes nightshifts, weekends and public holidays. A typical shift is 12 hours and will see you:* Working cooperatively with residents to help them achieve their reintegrative goals.* Supporting residents both within the residence and on community outings to promote public safety through the safe management and supervision of each individual resident.* Supporting and participating in residents' rehabilitative and reintegrative activities.* Modelling pro-social behaviour.**Mōu | About you**Key to the success of this role will be your ability to supervise, motivate and influence residents while working as a part of a team. In addition, your ability to always maintain clear and professional boundaries, provide practical solutions to day-to-day issues, identify risk and effectively communicate with people at all levels is essential.If you pride yourself on your ability to provide a high standard of care, have proven experience working with individuals with challenging and complex needs and want to make a difference to community safety in a new way then we want to hear from you! This role represents an excellent opportunity to join the team at Ara Poutama Aotearoa.**Ngā pūkenga me ngā wheako | Skills and experience**We're looking for someone who can demonstrate:* A full New Zealand Drivers Licence with the ability to drive a manual vehicle.* All round MS Office knowledge and general computer skills* Experience working in a residential care facility or working with people with complex needs* Proactive contribution to Corrections initiatives* Doing the right thing in the face of pressure to do otherwise* An ability to always maintain clear and professional boundaries* Composure and the ability to de-escalate in demanding situations* Adoption of departmental values and alignment to our Hōkai Rangi strategy**Ngā painga | The benefits**The starting salary for this role is $65,843 with the potential to earn $73,149. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.**We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.**## Job details| | || --- | --- || Job reference: | APA/1950958 || Location: | Waikato || Date posted: | 13-Oct-2026 || Application close date: | 27-Oct-2026 || Attachments: | Assistant Residence Supervisor - Kaainga Taupua.pdf (PDF, 378KB)Position Description |