Fixed Term - Assistant Residential Supervisor

Public Service; Te Kauwhata; On-site; NZD 66,000 - 73,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections is recruiting for an Assistant Resident Supervisor at Spring Hill Corrections Facility in Te Kauwhata. The role supports residents with high and complex needs, supervising and mentoring them on reintegration, including night shifts and weekends as part of a 12-hour shift roster.

The position requires a NZ driver licence, strong MS Office skills, and experience in residential care.

Qualifications

• Full New Zealand driver licence.
• Experience in residential care or with people with complex needs.
• MS Office knowledge and general computer skills.

Responsibilities

• Supervise and mentor residents to support reintegration goals.
• Assist with day-to-day needs of residents and contribute to site culture.
• Maintain professional boundaries and de-escalate challenging situations.
• Support residents during community outings to promote public safety.

Skills

NZ Driver Licence

MS Office

Residential care experience

De-escalation

Risk management

Tools

MS Office

Job description

**Assistant Resident Supervisor*** **Full-time, fixed-term position ( 30.06.2027)*** **Located at Spring Hill Corrections Facility****Mō te tūnga | About the role**Kaainga Taupua is a community residence facility located at Spring Hill Corrections Facility in Te Kauwhata. Housing up to 15 residents, this critical facility contributes directly to improved public safety, reduced reoffending, and supports the reintegration of some of the highest risk and most complex people subject to community-based sentences and orders in Aotearoa New Zealand.We are currently recruiting **Assistant Resident Supervisors on a fixed-term basis until 30.06.2027 .**Reporting to the Residential Services Manager, you will support the day-to-day reintegrative needs of residents with high and complex needs, contribute positively to the culture and development of the site, and mentor and supervise residents throughout their reintegrative journey.These roles operate on a cyclic shift roster that includes night shifts, weekends, and public holidays. A typical shift is 12 hours and will see you:* Working cooperatively with residents to help them achieve their reintegrative goals* Supporting residents both within the residence and on community outings to promote public safety through safe management and supervision* Supporting and participating in residents' rehabilitative and reintegrative activities* Modelling pro-social behaviour at all times**Mōu | About you**Key to your success in this role will be your ability to supervise, motivate, and positively influence residents while working collaboratively as part of a team. You will be confident maintaining clear and professional boundaries, identifying and managing risk, and providing practical solutions to day-to-day challenges.If you pride yourself on delivering a high standard of care, have experience working with individuals with challenging and complex needs, and are motivated to make a meaningful contribution to community safety, we want to hear from you. This fixed-term opportunity represents an excellent way to join Ara Poutama Aotearoa and make a difference.**Ngā pūkenga me ngā wheako | Skills and experience**We're looking for candidates who can demonstrate:* A full New Zealand driver licence, with the ability to drive a manual vehicle* Sound MS Office knowledge and general computer skills* Experience working in a residential care environment or with people with complex needs* A proactive contribution to Corrections initiatives* Integrity and the courage to do the right thing under pressure* The ability to always maintain clear and professional boundaries* Composure and confidence to de-escalate challenging situations* Alignment with departmental values and our Hōkai Rangi strategy**Ngā painga | The benefits**The starting salary for this role is **$65,843**, with the potential to earn up to **$73,149 Pro Rata**. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa – Department of Corrections, where your work will contribute to improving public safety, reducing reoffending, and addressing the overrepresentation of Māori in the corrections system.As a values-led organisation, we are guided by rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships), and we work towards the goals of our Hōkai Rangi strategy.We value inclusion and diversity and are committed to creating a fair and accessible recruitment process. We encourage applicants to discuss reasonable accommodations if required.**Tono ināianei | Apply now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency—applications received via email will not be considered.Please submit a tailored CV and a cover letter outlining your motivation for joining the department, your relevant skills and experience, and your alignment with our work.**We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.**