Fixed Term Administrator Team Leader Breastscreening

CGR Services; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administration Team Leader for BreastScreen Midland and Breast Care at Waikato region. The role leads daily operations, coordinates admin staff, and supports service delivery to ensure patient care and wellbeing across Breast Screening and Breast Care Services.

The role involves working with frontline staff and clinical teams in a hands-on leadership capacity, promoting a positive team culture and continuous service improvement.

Qualifications

• Experience leading, supervising or coordinating staff in health care service delivery.
• Strong communication and relationship building skills.
• Experience managing staff rosters and workforce resources.
• A proactive and solutions-focused approach to operational challenges.
• The ability to foster a positive, inclusive, and high performing team culture.
• Sound computer skills, including Microsoft Office applications.
• An understanding of Te Tiriti o Waitangi and a commitment to achieving equitable health outcomes for Māori and all communities.
• A passion for delivering excellent customer and patient service.

Responsibilities

• Provide day-to-day leadership, coordination and operational support to Breast Screening and Breast Care Services.
• Work in partnership with the Breast Screening and Breast Care Manager to ensure effective delivery of patient services across administration teams.
• Provide visible leadership during daily operations, support staff development and wellbeing.
• Coordinate workforce requirements and contribute to continuous service improvement initiatives.
• Work closely with frontline staff and clinical teams to ensure patients receive high-quality care and wellbeing.

Skills

Staff leadership

Communication

Roster management

Problem solving

Team culture

Microsoft Office

Te Tiriti o Waitangi

Customer service

Tools

Microsoft Office

Job description

Administration Team Leader - BreastScreen Midland and Breast Care

Waikato Hospital Breast Care and CBD HNZ office.

Fixed Term 6 months Fulltime (40 hours).

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Team Leader you will provide day-to-day leadership, coordination and operational support to Breast Screening and Breast Care Services. Working in partnership with the Breast Screening and Breast Care Manager, you will help ensure the effective delivery of patient services across our administration teams. You will provide visible leadership during daily operations support staff development and wellbeing, coordinate workforce requirements, and contribute to continuous service improvement initiatives. This is a hands‑on leadership role where no two days are the same. You will work closely with frontline staff, clinical teams to ensure patients receive a high-quality, service that supports their clinical care and wellbeing. This position is ideal for someone who enjoys leading people, building strong relationships, solving problems, and making a positive difference to the patient experience.

About the Team / Service

Breast Screen Aotearoa (BSA) is a breast cancer screening programme providing mammograms every two years for eligible women aged 45-69 years. We have recently rolled out age extension to those eligible up to 74. There are eight providers covering New Zealand, of which Breast Screen Midland is one. Breast Screen Midland (BSM) covers the geographic boundaries of the Waikato, Bay of Plenty and Lakes District regions. BSM currently offers this service from eight fixed sites across the region and is supported by four mobiles that travel around the region providing accessibility for rural women.

About you

You will be an approachable and supportive leader who enjoys working with people and helping teams succeed. You will bring experience coordinating staff within a busy operational environment and have a strong commitment to service excellence.

• Experience leading, supervising or coordinating staff in health care service delivery
• Strong communication and relationship building skills
• Experience managing staff rosters and workforce resources
• A proactive and solutions-focused approach to operational challenges
• The ability to foster a positive, inclusive, and high performing team culture
• Sound computer skills, including Microsoft Office applications
• An understanding of Te Tiriti o Waitangi and a commitment to achieving equitable health outcomes for Māori and all communities
• A passion for delivering excellent customer and patient service.