Finance Support Officer

Police; Porirua; On-site; NZD 60,000 - 61,000; Full time

Job summary

New Zealand Police is seeking a Finance Support Officer in Wellington for full-time permanent employment. The role focuses on high-volume payment processing, creditor invoicing, and resolving queries from internal and external stakeholders.

Strong attention to detail, customer service orientation, and knowledge of accounts with SAP experience are essential. As part of the Finance Group, you will support Accounts Payable/Receivable and contribute to process improvements while adhering to policy

Qualifications

• Knowledge of accounts fundamentals.
• Experience with SAP or similar financial systems.
• Ability to process high volumes of invoices and maintain accuracy.

Responsibilities

• Deliver accurate, high-volume payment processing and creditor invoicing.
• Resolve vendor and customer queries within tight timeframes.
• Perform creditor and debtor statement reconciliations and provide reporting as required.
• Support compliance with NZ Police finance policies and accounting rules.

Skills

Customer service

Time management

Attention to detail

Communication

Problem solving

Tools

SAP

Job description

Career Opportunities: Finance Support Officer (6066861)

Requisition ID6066861-Posted27/09/2026-Wellington-Permanent FT

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

The Finance Group plays a critical role in enabling NZ Police to deliver its outcomes within budget. Within this, the Financial Processing team provides essential financial support services nationally, covering four key functions: Accounts Receivable, Accounts Payable, Purchasing, and Help Desk support.

This is an excellent opportunity for someone with a passion for delivering outstanding customer service and a desire to build on their Accounts Payable and Receivable experience. The ideal candidate will have a proven ability to provide high-quality service to a wide range of internal and external stakeholders.

The primary purpose of this role is to deliver efficient and accurate high-volume payment processing and creditor invoicing, while resolving vendor and customer queries within demanding timeframes.

As a Finance Support Officer, you will ensure compliance with NZ Police finance policies, performance standards, and accounting rules. Working in a high-volume processing environment, you will need to demonstrate strong attention to detail, accuracy, and the ability to work efficiently under pressure.

You will be proactive and innovative, continually seeking opportunities to improve processes and add value to the service provided. Strong interpersonal and communication skills are essential, along with a positive, enthusiastic 'can-do' attitude.

Key Accountabilities:

• Deliver excellent customer service, with strong communication and relationship management skills
• Process high volumes of invoices accurately and efficiently within established timeframes
• Perform creditor and debtor statement reconciliations and provide reporting as required
• Resolve queries effectively, using strong investigative and problem-solving skills

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours,your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• Strong time management skills, with the ability to prioritise and manage high volumes of work effectively
• A proactive approach, taking ownership of tasks and seeing them through to completion
• A genuine enthusiasm for continuous improvement and learning
• Experience working in a customer-focused environment, with the ability to communicate clearly, concisely, and logically

Knowledge of foundations in accounts is required and experience with SAP would be ideal however similar large computer systems will mean you bring transferrable skills.

This position is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

https://www.police.govt.nz/sites/default/files/pd/06-2026/finance_support_officer.pdf

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

Utu ā-tau | Salary

This position is covered by a collective agreement, and salary will commence between $59,973 and $60,639 dependent on skills and experience relevant to the role.

All applicants must have the right to work in New Zealand.

Please note: Deadline for applications is 5:00 pm on 09/10/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.