Field Services Technician

Accessable; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Full tool set provided

Job summary

Accessable is recruiting a Field Services Technician in Auckland to join the Preventative Maintenance team. You will service mobility and rehabilitation equipment across the Auckland region, visiting clients in their homes and workplaces.

The role emphasizes building trust, clear communication, and delivering a positive client experience. We provide comprehensive training; a company vehicle and full tool set are provided after training completion.

Qualifications

• Warm, easy-going manner and ability to build trust in clients’ homes.
• Patience and empathy to support clients with challenges.
• Curiosity and practical mindset for understanding how things work.
• Reliability and organised time management when visiting multiple clients.

Responsibilities

• Travel between clients across Auckland for preventative maintenance.
• Service and check mobility and rehabilitation equipment in clients’ homes.
• Work independently and as part of a close-knit team.

Skills

People skills

Communication

Empathy

Curiosity

Reliability

NZ driver’s licence

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Accessable – Auckland airport, North Island

A people-first role with a clear path to grow — bring your mechanical or electrical aptitude and your keen desire to learn.

At Accessable, our mission is simple: better living for all New Zealanders. Every day our team visits clients in their homes and workplaces, providing the disability and rehabilitation equipment that helps them live more independently. It's meaningful, practical work — and the people who do it best aren't necessarily those with the longest CVs. They're the ones who can walk into someone's home, put them at ease, and genuinely care about getting it right.

We’re looking for a Field Services Technician to join our Preventative Maintenance team. We can teach you the technical side — the equipment, systems, and processes. What matters most to us is something we can’t train: your natural ability to connect with people.

We’re looking for someone who is patient, empathetic, and genuinely client-focused —who understands that every interaction shapes how our clients feel about our service. Your ability to build trust, communicate clearly, and create a positive experience will be as important as the technical work you do.

Your career pathway

This role is designed as a starting point. As you build confidence and capability, there's a clear path forward.

You’ll start in preventative maintenance — servicing and checking equipment in clients' homes across the Auckland region. We provide a comprehensive training programme and you'll be supported by an experienced team from day one. A company vehicle and full tool set are provided once your training is complete.

What a typical day looks like

Most of your day is spent in the field — travelling between clients across Auckland, carrying out scheduled maintenance on mobility and rehabilitation equipment. You’ll work both independently and as part of a close-knit team. No two days are quite the same, and every visit matters to the person you're helping.

What we're looking for

We hire for character first. Here’s what will set you apart:

• Warm, easy-going manner — you're comfortable in people's homes and can build trust quickly
• Patience and empathy — our clients are navigating real challenges, and your calm presence matters
• Curiosity and a practical mindset — you like figuring out how things work and take pride in doing a job properly
• Reliability and organisation — you manage your time and show up when people are counting on you
• Strong communicator — clear and confident with clients, comfortable using basic tech and mobile tools
• A full, clean NZ driver's licence

Why Accessable?

You’ll finish each day knowing your work genuinely improved someone's quality of life. Our team culture is collaborative, supportive, and grounded in real purpose. We’re a welcoming and inclusive workplace that values lived experience and diverse perspectives — and we’re committed to helping you grow with us.

Is this you?

If you bring energy, integrity, and a genuine drive to make a difference, we’d love to hear from you.

Please note:

You must have the right to work in New Zealand and be willing to undergo a Criminal History Check.

Overseas applications will not be considered.