Field Service Engineer - Medical Devices (Hospitals)

Arthrex APAC; National Park; Sur place; NZD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Corporate bonus

Health & income protection

On-site parking

Training & development

Résumé du poste

Arthrex APAC is seeking a motivated Service & Repair Technician to deliver high-quality maintenance and support for Arthrex medical devices across New Zealand. You will conduct on-site repairs, coordinate with sales, and ensure timely resolutions for hospitals and clinics.

Travel approximately 20–40% as needed, with strong safety and quality focus. Join a privately owned company known for innovation, leadership and ongoing training.

Qualifications

• Experience in hospital/clinical environments or high-pressure facilities is highly regarded.
• Customer service mindset with strong communication and problem solving.
• Willingness to travel and maintain safety standards per NZ regulations.

Responsabilités

• Take ownership for repair/replacement processing, troubleshooting and failure investigations.
• Deliver service at hospitals, clinics and Arthrex locations with maintenance and repairs.
• Coordinate with sales and internal teams; plan service schedules and track progress to KPIs.

Connaissances

1-3 years experience

Customer service mindset

Strong communication

Problem solving

Driver's license

Outils

Microsoft 365

SAP

Salesforce

Description du poste

Arthrex APAC is seeking a motivated Service & Repair Technician to deliver high-quality maintenance and support for Arthrex medical devices across New Zealand. You will conduct on-site repairs, coordinate with sales, and ensure timely resolutions for hospitals and clinics.

Travel approximately 20–40% as needed, with strong safety and quality focus. Join a privately owned company known for innovation, leadership and ongoing training.