Field Service Engineer – Dairy Tech (NZ) | Travel & Overtime

Gea Group; Auckland; On-site; NZD 70,000 - 95,000; Full time

Job summary

Gea Group in New Zealand is seeking a time-served Field Service Engineer with a strong focus on quality service delivery. You will be self-driven, with a proven mechanical background in maintenance and fitting, and you’ll service a broad range of GEA technologies across dairy facilities, water treatment plants, wineries, and breweries.

The role is based in Christchurch with nationwide travel, potential overtime in winter and after-hours on-call support to meet customer needs, while maintaining

Qualifications

• Trade qualification (Fitter/Turner) preferred.
• Minimum of 3 years’ mechanical discipline experience, preferably in dairy production.
• Strong work ethic with high attention to detail.
• Ability to read service manuals and drawings.
• Willingness to travel nationwide and maintain safety standards.
• Outstanding customer service and communication skills.
• Proficient in IT and MS Office applications.
• Current driver’s license.

Responsibilities

• Servicing and maintaining a range of GEA technologies at customer sites (mainly 25kg Packing Machines, plus atomizers, homogenizers, separators).
• Carry out remedial or rectification works as required.
• Perform on-site troubleshooting with remote support and address customer feedback.
• Engage in preventative maintenance visits and address breakdowns (planned and unplanned).
• Disassemble, inspect, troubleshoot, repair and reassemble specialised equipment.
• Produce regular service reports and maintain thorough records.
• Maintain customer relationships to ensure satisfaction and loyalty.
• Demonstrate safety awareness and comply with health and safety regulations.

Skills

Field service

Maintenance

Fitter/Turner

Customer service

Troubleshooting

Preventive maintenance

Safety compliance

Communication

IT proficiency

Driver's license

Education

Trade qualification (Fitter/Turner)

Tools

Microsoft Office

Job description

Gea Group in New Zealand is seeking a time-served Field Service Engineer with a strong focus on quality service delivery. You will be self-driven, with a proven mechanical background in maintenance and fitting, and you’ll service a broad range of GEA technologies across dairy facilities, water treatment plants, wineries, and breweries.

The role is based in Christchurch with nationwide travel, potential overtime in winter and after-hours on-call support to meet customer needs, while maintaining