Faculty Administrator — Student Services & Programme Support

Eastern Institute of Technology; Hawke's Bay; Vor Ort; NZD 54.000 - 62.000; Vollzeit

Zusammenfassung

Eastern Institute of Technology in Hawke's Bay seeks a permanent full-time Faculty Administrator starting January 2027. The role provides admin, customer service, and programme support across faculties and schools, ensuring smooth operational delivery and accurate records.

You will work with academic staff, ākonga (students), leadership teams and service sections to enable excellence in service delivery and programme administration.

Qualifikationen

• Minimum administrative experience in a complex, customer-facing environment.
• Experience in tertiary education administration is advantageous.
• Ability to handle sensitive information with discretion.

Aufgaben

• Deliver frontline customer service across reception, phone, and digital platforms.
• Provide administrative support to Faculty leaders and academic staff to enable programme delivery.
• Maintain accurate student records, enrolments, withdrawals, results processing, and reporting.
• Support School events, orientations, graduations, stakeholder engagement activities, student interviews, and placements.
• Contribute to quality assurance processes and support administration across multiple Schools.

Kenntnisse

Admin & org skills

Customer service

Attention to detail

Confidential information handling

MS Office

Education administration experience

Te reo Māori awareness

Tools

Microsoft Office

Jobbeschreibung

Eastern Institute of Technology in Hawke's Bay seeks a permanent full-time Faculty Administrator starting January 2027. The role provides admin, customer service, and programme support across faculties and schools, ensuring smooth operational delivery and accurate records.

You will work with academic staff, ākonga (students), leadership teams and service sections to enable excellence in service delivery and programme administration.