Facilities Coordinator | Kairuruku Whare

Stats NZ; Wellington; On-site; NZD 61,000 - 62,000; Full time

Benefits offered by this job

37.5h work week

15 days sick leave

3 extra days off at year end

Annual flu vaccines

Employee Assistance Programme (EAP)

Health benefits

Corporate discounts

Study assistance

Weekly cross-agency connection

Job summary

Stats NZ is seeking a Building Support team member for an office-based role in Wellington. You will deliver office services, greet staff and visitors, and support day-to-day operations to ensure a productive environment.

The role requires strong customer service, great communication, and the ability to adapt in a fast-paced site that values agile working. Training is provided for facilities tasks and safety procedures.

Qualifications

• Experience in a customer service/support role.
• Good verbal and written communication skills.
• Attention to detail.
• Excellent computer skills, including Microsoft Office.
• Tech-savvy and able to resolve issues through processes.
• Experience in facilities management is a plus (we will train).
• Awareness of Health and Safety.
• Willingness to upskill and increase cultural capability.

Responsibilities

• Provide reception duties and be the friendly first contact for staff and visitors.
• Assist with booking and using meeting room technology, and ergonomic desk setups.
• Conduct Health & Safety checks and order stationery.
• Assist with travel bookings and general day-to-day building operations to ensure services run smoothly.

Skills

Customer service

Communication

Attention to detail

Microsoft Office

Tech savvy

Facilities management

Health & Safety awareness

Upskill mindset

Tools

Microsoft Office Suite

Job description

The role |Tetūnga

This permanent, office-based role in Wellington, supports both our office and field-based staff. We are seeking a strong Building Support team member to deliver the comprehensive services and assistance needed to maintain our office.

This isn't your typical office setup. Our site is designed to be Agile, enabling staff to move freely and work in the way that suits them best. Your role is to provide exceptional customer service, ensuring everyone can perform at their highest level within the site.

Much of your day will involve face-to-face assistance with staff, resolving issues such as booking and using meeting room technology, ergonomic desk setups, conducting Health & Safety checks, ordering stationery, and assisting with travel bookings. This role includes carrying out reception duties, serving as the friendly first point of contact for visitors and staff, while also supporting the day-to-day operation of the building by ensuring services are set up and running smoothly and efficiently.

We are seeking a quick learner who is confident in their problem-solving abilities and can effectively address issues as they arise. This individual should engage with the wider team, sharing successes and collaboratively working through challenges. Building and maintaining strong relationships with both staff and building contractors is essential.

This Role Would Suit Someone Who Can Bring

• Experience in a customer service/support role.
• Good communication skills both verbal and written.
• Attention to detail.
• Excellent computer skills, including Microsoft Office Suite of Software.
• Competence in using technology/savvy enough to work through a process to resolve an issue.
• Experience in facilities management (but not essential as we will train you).
• Awareness of the importance of Health and Safety.
• Demonstrate a willingness to upskill and increase your cultural capability.

What you bring |Nōuterourou

We recognise that valuable skills can come from both paid and unpaid work. You might have gained experience in education, hospitality, technology, public service,the marae,or the arts. You might have experience from community involvement, volunteering, or whānau responsibilities. We welcome and value all forms of transferable skills. Please bring your full unique self to your application.

Forallour roles,we’relooking for people who:

• Act with integrity, take responsibility, and dowhat’sright even whenit’shard.
• Understand the ‘why’ behind their work and focus on delivering real value.
• Stay curious and open to learning, seeing challenges as chances to grow.
• Build respectful and inclusive relationships, grounded in care for others.
• Work collaboratively across boundaries and contribute to collective outcomes.

Wedon’texpect you to know everything. What matters is your genuine interest, commitment, and readiness to grow with us. Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

About Us | Komātou

Stats NZTataurangaAotearoa is the National Statistics Office, leading the way in data and insights. While this is our focus,it’sour people who are central to everything we do. We value diverse perspectives and experiences, recognising that our work is strengthened by the people behind it.

The data and insights we produce help shape decisions across government, communities, and businesses, and playsan important rolein telling the story of Aotearoa New Zealand. Our mahi supports informed decision making at both national and local levels, helping improve outcomes for people, the economy, and the environment.

We’reproud of the role we play in guiding and strengthening the data system, with a goal of deliveringhigh qualitydata withequitableaccess for all.

What’sin it for you? |Ngāhuakariroki akoe

Take a lookat our Stats NZ careers site to learn more about our organisational values:Hepēwheaātātoutikanga mahi | The way we work.

• 37.5 hours work week.
• 15 days sick leave allowance (to be used for yourself or people under your care).
• 3 extra days off (taken during end-of-year office closure).
• Annual flu vaccines.
• Funded counselling and coaching through our Employee Assistance Programme (EAP).
• Visual and hearing health benefits
• Corporate rates for a variety of services and products.
• Studyassistanceprogrammes.
• RōpūWaiata– weekly cross agency connection.
• An activesocialclubin each office.

Starting salary for this position:$60,582.00 - $62,455.00 +kiwisaver

Please reach out to [e-mail] you have anypātai/ questions.