Facilities Coordinator | Kairuruku Whare

New Zealand Government Joba; Wellington; On-site; NZD 61,000 - 62,000; Full time

Benefits offered by this job

37.5 hours work week

Sick leave allowance

3 extra days off

Annual flu vaccines

Employee Assistance Programme

Health benefits

Corporate rates

Study assistance

Social club in each office

Starting salary NZD 60,582–62,455 + ki

Job summary

Stats NZ Tatauranga Aotearoa is the National Statistics Office. This permanent, office-based role in Wellington supports both office and field staff, delivering services to keep our agile site running smoothly.

You will provide face-to-face assistance, manage meeting room technology, handle stationery orders, travel bookings, and Health & Safety checks while supporting day-to-day operations. We value quick learners with strong problem-solving, relationship-building with staff and contractors,

Qualifications

• Experience in a customer service/support role.
• Good communication skills both verbal and written.
• Attention to detail.
• Excellent computer skills, including Microsoft Office Suite.
• Competence in using technology to resolve issues.
• Experience in facilities management (not essential).
• Awareness of Health and Safety.
• Willingness to upskill and increase your cultural capability.

Responsibilities

• Provide reception duties and be the first point of contact for visitors and staff.
• Assist with booking and using meeting room technology and ergonomic desk setups.
• Conduct Health and Safety checks and monitor safety standards.
• Order stationery and assist with travel bookings.
• Support day-to-day operation of the building and ensure services run smoothly.
• Build and maintain strong relationships with staff and building contractors.

Skills

Customer service

Communication skills

Attention to detail

MS Office

Tech-savvy

Facilities management (nice to have)

Health & Safety awareness

Willingness to upskill

Job description

The role

This permanent, office-based role in Wellington, supports both our office and field-based staff. We are seeking a strong Building Support team member to deliver the comprehensive services and assistance needed to maintain our office This isn't your typical office setup. Our site is designed to be Agile, enabling staff to move freely and work in the way that suits them best. Your role is to provide exceptional customer service, ensuring everyone can perform at their highest level within the site. Much of your day will involve face-to-face assistance with staff, resolving issues such as booking and using meeting room technology, ergonomic desk setups, conducting Health & Safety checks, ordering stationery, and assisting with travel bookings. This role includes carrying out reception duties, serving as the friendly first point of contact for visitors and staff, while also supporting the day-to-day operation of the building by ensuring services are set up and running smoothly and efficiently. We are seeking a quick learner who is confident in their problem-solving abilities and can effectively address issues as they arise. This individual should engage with the wider team, sharing successes and collaboratively working through challenges. Building and maintaining strong relationships with both staff and building contractors is essential.

This role would suit someone who can bring:

• Experience in a customer service/support role.
• Good communication skills both verbal and written.
• Attention to detail.
• Excellent computer skills, including Microsoft Office Suite of Software.
• Competence in using technology/savvy enough to work through a process to resolve an issue.
• Experience in facilities management (but not essential as we will train you).
• Awareness of the importance of Health and Safety.
• Demonstrate a willingness to upskill and increase your cultural capability.

What you bring

We recognise that valuable skills can come from both paid and unpaid work. You might have gained experience in education, hospitality, technology, public service, the marae, or the arts. You might have experience from community involvement, volunteering, or whānau responsibilities. We welcome and value all forms of transferable skills. Please bring your full unique self to your application.

For all our roles, we’re looking for people who:

• Act with integrity, take responsibility, and do what's right even when it's hard.
• Understand the ‘why’ behind their work and focus on delivering real value.
• Stay curious and open to learning, seeing challenges as chances to grow.
• Build respectful and inclusive relationships, grounded in care for others.
• Work collaboratively across boundaries and contribute to collective outcomes.

We don’t expect you to know everything. What matters is your genuine interest, commitment, and readiness to grow with us. Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

About Us

Stats NZ Tatauranga Aotearoa is the National Statistics Office, leading the way in data and insights. While this is our focus, it’s our people who are central to everything we do. We value diverse perspectives and experiences, recognising that our work is strengthened by the people behind it. The data and insights we produce help shape decisions across government, communities, and businesses, and plays an important role in telling the story of Aotearoa New Zealand. Our mahi supports informed decision making at both national and local levels, helping improve outcomes for people, the economy, and the environment. We’re proud of the role we play in guiding and strengthening the data system, with a goal of delivering high quality data with equitable access for all.

What’s in it for you?

Take a look at our Stats NZ careers site to learn more about our organisational values: Hepēwheaātātoutikanga mahi | The way we work.

• 37.5 hours work week.
• 15 days sick leave allowance (to be used for yourself or people under your care).
• 3 extra days off (taken during end-of-year office closure).
• Annual flu vaccines.
• Funded counselling and coaching through our Employee Assistance Programme (EAP).
• Visual and hearing health benefits
• Corporate rates for a variety of services and products.
• Study assistance programmes.
• RōpūWaiata– weekly cross agency connection.
• An active social club in each office.
• Starting salary for this position:$60,582.00 - $62,455.00 +kiwisaver