Christmas Part Timer - Cotton On Kids Silverdale

Cotton On Group; Auckland; On-site; NZD 41,000 - 48,000; Part time

Job summary

Auckland City OMNI TECH SILVERDALE LIMITED in Auckland is seeking a Christmas Part Timer for Cotton On Kids Silverdale. You will assist with in-store mobile phone repairs and customer support, ensuring timely service and quality workmanship.

The role requires at least three years of repair experience or a Level 5 IT qualification, with pay of $30-35 per hour for a part-time, permanent position. Training provided where needed.

Qualifications

• Three years of mobile phone repair experience or Level 5 IT qualification.

Responsibilities

• Determine software and hardware requirements to support and maintain mobile phones.
• Respond to inquiries and resolve technical problems.
• Repair or replace faulty hardware and software components when required.
• Install and download software for customers' devices.
• Assist with sales of services and mobile accessories.
• Maintain accurate records of repairs and inventory.

Skills

Mobile phone repair

Level 5 IT qualification

Education

Level 5 IT qualification

Job description

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Auckland City OMNI TECH SILVERDALE LIMITED

Job Description

We provide high-quality mobile repair service and are the one-stop shop for all your digital
device repair needs. The candidate should have at least three years of mobile phone repairing
experience and/or min. Level 5 IT qualification
The pay would be from $30- $35 P/h for a full-time and permanent job.

We provide high-quality mobile repair service and are the one-stop shop for all your digital
device repair needs. The candidate should have at least three years of mobile phone repairingexperience and/or min. Level 5 IT qualification
The pay would be from $30- $35 P/h for a full-time and permanent job.

The following are the job duties that would be performed:

• Determining software and hardware requirements to support and provide requirements with knowledge and the maintenance of mobile phones.
• Responding to inquiries and resolving technical problems.
• Identify causes of software and hardware malfunctions and coordinate and carry out repairs or replacements needed
• Installing and downloading software required by individual customer
• Ensuring efficient use and knowledge of equipment with products knowledge of new devices and software packages that have come into the country with research to support valued customers
• Use knowledge of hardware to repair and replace peripheral equipment and any faults, damage, or other issues with hardware on clients' devices.
• Refer clients to appropriate avenues where a repair is outside the scope of our business.
• Assist with sales of services (repairing devices) and products (mobile phone-related gadgets)like mobile phone cases, cable, tempered glass, etc
• Install accessories for customers and advise on appropriate product use
• May serve Customers by phone and Email with technical issues raised
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair

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