Evening Retail Assistant — Customer Service & Stock

Woolworths Group; Rangiora; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Career opportunities

Job summary

Woolworths Group NZ invites applications for a customer service role at our Canterbury stores. You’ll be highly visible, engage customers with personalized assistance, resolve inquiries and complaints, and contribute to a welcoming shopping experience.

We value teamwork, integrity, and proactive problem solving. You’ll work with a supportive Swarm team to uphold presentation, stock quality, and safe operations, with flexibility to cover late shifts from 4:30pm to 6:30am.

Qualifications

• Customer service focus and commitment to a positive shopping experience.
• Strong communication and interpersonal abilities.
• Integrity and professional conduct in handling customers and store policies.
• Attention to detail and proactive issue escalation when needed.
• Flexible availability, including late shifts from 4:30pm to 6:30am.

Responsibilities

• Provide excellent customer service to enhance the shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain store presentation to achieve high customer satisfaction.
• Uphold safety and compliance in daily tasks.

Skills

Customer service

Interpersonal skills

Integrity

Detail orientation

Proactiveness

Flexible hours

Job description

Woolworths Group NZ invites applications for a customer service role at our Canterbury stores. You’ll be highly visible, engage customers with personalized assistance, resolve inquiries and complaints, and contribute to a welcoming shopping experience.

We value teamwork, integrity, and proactive problem solving. You’ll work with a supportive Swarm team to uphold presentation, stock quality, and safe operations, with flexibility to cover late shifts from 4:30pm to 6:30am.