ERP Systems Analyst – Post-Go-Live (SaaS)
Waimakariri District Council
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Job summary
Waimakariri District Council in Rangiora is seeking a Technical Business Analyst to stabilise, optimise and improve business processes, integrations, reporting capabilities and digital services within the Datascape ERP SaaS platform and integrated systems environment.
You will work with stakeholders, vendors and technical specialists to translate business requirements into practical solutions and maximise value from technology investments across the Council.
Qualifications
- 7+ years' experience as Technical Business Analyst or similar role within a complex organisation.
- Experience supporting SaaS enterprise platforms, ideally ERP systems.
- Strong understanding of system integrations, data flows, APIs and enterprise applications.
- Excellent stakeholder engagement and communication skills.
- Experience working with vendors and third-party delivery partners.
Responsibilities
- Support, enhance and optimise the Datascape ERP SaaS solution and integrated systems.
- Analyse business processes and identify opportunities for automation, simplification and continuous improvement.
- Investigate incidents and problems, resolving them with vendors and internal teams.
- Gather, document and translate business requirements into functional and technical solutions.
- Configure system functionality and support implementation of enhancements.
- Work with vendors to prioritise and deliver improvements and defect resolutions.
- Support testing, change management and deployment activities.
- Contribute to the ongoing digital transformation of Council services.
Skills
Job description
Waimakariri District Council in Rangiora is seeking a Technical Business Analyst to stabilise, optimise and improve business processes, integrations, reporting capabilities and digital services within the Datascape ERP SaaS platform and integrated systems environment.
You will work with stakeholders, vendors and technical specialists to translate business requirements into practical solutions and maximise value from technology investments across the Council.
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