ERP & Analytics BA (Hybrid) - Transform Local Services

Western Bay of Plenty District Council; Tauranga; Hybrid; NZD 80,000 - 110,000; Full time

Benefits offered by this job

Five weeks annual leave

Subsidised medical insurance

Hybrid work arrangements

Wellbeing resources

Free onsite parking

Job summary

Western Bay of Plenty District Council is seeking an experienced Business Analyst to support the ERP implementation and transition to BAU. The role focuses on process improvement, data reporting, and exploring AI-enabled decision support for better services to communities.

You will collaborate with project leaders, vendors, and stakeholders to ensure the ERP delivers real value, with a strong emphasis on change readiness and training as the system matures.

Qualifications

• 4+ years as a Business Analyst, with ERP or large-scale system implementation experience.
• Strong analytical and problem-solving skills with attention to detail and data literacy.
• Excellent communication and stakeholder engagement abilities.
• Ability to translate business needs into clear, actionable system requirements.

Responsibilities

• Analyse current processes and identify improvement opportunities.
• Gather and translate business requirements into technical specifications.
• Support design, configuration, and testing of the ERP solution.
• Lead workshops and sessions to align teams on changes.
• Contribute to training, change readiness, and adoption activities.
• Support optimisation, upgrades and issue resolution as ERP moves to BAU.
• Define reporting needs and deliver dashboards for data-driven decisions.
• Identify opportunities to apply AI to improve services responsibly.

Skills

ERP experience

Stakeholder engagement

SQL

Power BI

Analytical thinking

Tools

Power BI

SQL

Job description

Western Bay of Plenty District Council is seeking an experienced Business Analyst to support the ERP implementation and transition to BAU. The role focuses on process improvement, data reporting, and exploring AI-enabled decision support for better services to communities.

You will collaborate with project leaders, vendors, and stakeholders to ensure the ERP delivers real value, with a strong emphasis on change readiness and training as the system matures.