Enterprise Business Process Lead

Department of Conservation (DOC); Wellington; On-site; NZD 94,000 - 127,000; Full time

Job summary

Department of Conservation in Wellington is seeking an experienced Enterprise Business Process Lead to drive enterprise-wide process management for conservation outcomes and operational excellence. You will define framework, governance and standards, and lead continuous improvement initiatives with cross-team collaboration.

The role requires coaching and building capability in process management, plus ability to monitor performance and use data to guide priorities.

Qualifications

• Experience leading enterprise-wide business process management, including process design, mapping and optimisation.
• Knowledge of process improvement methodologies and frameworks such as Lean, Six Sigma, BPM and Agile, and process modelling notations such as BPMN.
• Experience establishing governance frameworks, standards and ways of working within a large, complex organisation.
• Experience leading organisational change and building capability in process management.

Responsibilities

• Lead enterprise-wide process optimisation and continuous improvement initiatives.
• Develop and maintain DOC's enterprise business process framework, standards and governance model.
• Establish consistent methods, tools and templates for process design, documentation and management.
• Build organisational capability in process management through coaching, mentoring and training.
• Monitor and report on process performance, using data and insights to inform improvement priorities.
• Partner with teams across DOC to support consistent and effective process management practices.
• Build strong relationships across DOC and with external partners and agencies.

Skills

Enterprise BPM

Lean

Six Sigma

BPMN

Agile

Process mapping

Education

Tertiary qualification in business/process improvement or related field

Job description

• Design and embed enterprise practices that support conservation outcomes and operational excellence
• $93,656.00 - $126,500.00
• Permanent full time, Wellington location preferred

• Design and embed enterprise practices that support conservation outcomes and operational excellence
• $93,656.00 - $126,500.00
• Permanent full time, Wellington location preferred

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūrā

Mŋ te tūranga | About the role

Help shape how DOC works so we can achieve more for nature.

The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature spaces and species across Aotearoa.

We're looking for an experienced Enterprise Business Process Lead to lead enterprise-wide business process management, supporting conservation outcomes and operational excellence through simplified, standardised processes, governance frameworks and continuous improvement practices.

As Enterprise Business Process Lead, you will:

• Develop and maintain DOC's enterprise business process framework, standards and governance model
• Establish consistent methods, tools and templates for process design, documentation and management
• Lead enterprise-wide process optimisation and continuous improvement initiatives
• Build organisational capability in process management through coaching, mentoring and training
• Monitor and report on process performance, using data and insights to inform improvement priorities
• Partner with teams across DOC to support consistent and effective process management practices
• Build strong relationships across DOC and with external partners and agencies

Ngċ pūkenga me ngċ wheako | Skills and experience

If you have some of following, we are keen to hear from you:

• Experience leading enterprise-wide business process management, including process design, mapping and optimisation
• Knowledge of process improvement methodologies and frameworks such as Lean, Six Sigma, BPM and Agile, and process modelling notations such as BPMN
• Experience establishing governance frameworks, standards and ways of working within a large, complex organisation
• Experience leading organisational change and building capability in process management
• Strong analytical, problem-solving and relationship management skills
• A tertiary qualification in business, process improvement or a related field, or equivalent practical experience
• An understanding of, or willingness to learn about, DOC's conservation, heritage and visitor management context

He aha ngċ’a ċŋ? | What’s in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We’re driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.

We also support flexible working arrangements for our kaimahi across Aotearoa, with options considered based on the role and in discussion with your leader.

Want to know more?

If you need any adjustments during the recruitment process, let us know and we’ll try to accommodate.

Salary: $93,656.00 - $126,500.00

Eligibility: You must hold a valid NZ work visa that covers the duration of employment.

Please note, we are not engaging with recruitment agencies for this role.

Applications close

at 11:59 pm on Tuesday, 27 October 2026

For further enquiries

please contact Simon Rodger