Business Engagement Advisor

Department of Conservation; Wellington; On-site; NZD 81,000 - 110,000; Full time

Benefits offered by this job

Flexible working arrangements

Public sector benefits

Job summary

Department of Conservation (DOC) in Wellington is seeking a skilled Business Engagement Advisor to bridge the ISS team and DOC's business units. You will translate business needs into effective technology solutions and support delivery and adoption of new systems across the organisation.

You will engage with stakeholders, analyse needs, and recommend IT solutions aligned with DOC's strategic goals, working to improve operational efficiency and digital processes.

Qualifications

• Effective communicator who can work with stakeholders across the business.
• Strong relationship building skills and experience.
• Good business analysis skills to understand requirements.
• Ability to translate business needs into IT solutions.
• Understanding of IT systems and tools (ServiceNow, Microsoft Office) is advantageous.
• Active listening to understand differing perspectives and communicate IT solutions.
• Experience working within complex organisational structures, dependencies, and priorities.

Responsibilities

• Build relationships with business units and the ISS team to align technology with priorities.
• Analyze business needs, pain points, and opportunities for improvement.
• Identify and recommend IT solutions that enhance efficiency and align with DOC's goals.
• Support project delivery and change management for successful system adoption.
• Communicate between business and technical teams, translating requirements into actionable insights.
• Stay informed about emerging technologies and best practices to improve digital engagement and processes.

Skills

Effective communicator

Relationship building

Business analysis

Translate IT needs

IT systems knowledge

Active listening

Stakeholder management

Tools

ServiceNow

Microsoft Office

Job description

Passionate about bridging IT and business strategy - skilled in collaboration, stakeholder engagement, and IT delivery?$80,695.00 - $110,000.00Permanent full time, Wellington location

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa Mō te tūranga

About the role We are looking for a skilled Business Engagement Advisor to strengthen the partnership between our Information Systems and Services (ISS) team and DOC's business units. You will act as the bridge between IT and the wider organisation, ensuring business needs are clearly understood, communicated, and transformed into effective technology solutions that help DOC achieve its conservation goals. You will engage with stakeholders across the organisation to understand their IT challenges and opportunities, recommend practical solutions, and support the delivery and adoption of new systems and tools.

Key responsibilities

• Build strong relationships with business units and the ISS team to ensure technology supports organisational priorities.
• Analyse business needs, pain points, and opportunities for improvement.
• Identify and recommend IT solutions that enhance operational efficiency and align with DOC's strategic goals.
• Support project delivery and change management to ensure successful implementation and adoption of new systems.
• Communicate effectively between business and technical teams, translating complex requirements into clear, actionable insights.
• Stay informed about emerging technologies and industry best practice to continuously improve DOC's digital engagement and business processes.

Ngā pūkenga me ngā wheako | Skills and experience

You will bring a combination of technical understanding, business insight, and relationship-building skills. You are naturally collaborative, with a talent for connecting people and ideas. You can translate complex technical concepts into plain language and are confident working across diverse teams to deliver meaningful results.

• Effective communicator who can work with stakeholders across the business
• Strong relationship building skills and experience
• Good business analysis skills to understand and analyse business unit requirements, pain points and opportunities
• Ability to translate business needs into IT solutions
• A strong understanding of IT systems and tools commonly used in the department (Service Now and Microsoft Office) is advantageous
• The ability to actively listen to understand differing perspectives and effectively communicate IT solutions and engagement opportunities
• Experience in working within complex organisational structures, navigating dependencies, and managing competing priorities

He aha ngā pāinga mōu? | What's in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We're driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default. We also support flexible working arrangements for our kaimahi across Aotearoa, with options considered based on the role and in discussion with your leader.

$80,695.00 - $110,000.00

Rā whakakapi

Applications close at 11:59 pm on Sunday, 18 October 2026.

Me he pātai anō, whakapā mai

For further enquiries, please contact Paul Magill, [e-mail]

Eligibility: You must hold a valid NZ work visa that covers the duration of employment.

Please note, we are not engaging with recruitment agencies for this role.