Engineering Manager: Lead Delivery & Team Growth

Serko; Auckland; Hybrid; NZD 150,000 - 200,000; Full time

Benefits offered by this job

Kiwisaver

Life Insurance

Share incentive scheme

Laptop & tools

Flexible work-from-home

Extended leave

Career opportunities

Wellbeing support

Job summary

Serko in Auckland, NZ, seeks an Engineering Manager to lead a delivery-focused team responsible for reliable outcomes and growth. You translate product priorities into objectives and ensure work is planned and delivered across the stream.

You will coach engineers, drive quality, and foster psychological safety while collaborating with peers and stakeholders. Experience with agile methods, cloud-native stacks, and data-driven decision-making is essential.

Qualifications

• Experience leading engineering teams in a delivery-focused environment.

Responsibilities

• Own delivery outcomes for your team's product area, ensuring work is well planned, progress is visible, risks are managed, and commitments are met.
• Lead, coach, and support engineers through regular feedback, performance conversations, and career development, fostering engagement and psychological safety.
• Ensure engineering standards, reliability, and quality practices are consistently applied across the team.
• Support disciplined execution through agreed delivery practices, team rituals, and tooling, aligned with guidance from Stream and Engineering Leadership.
• Work closely with peer teams and stakeholders to manage dependencies, surface issues early, and align team decisions with stream and business priorities.
• Identify opportunities to improve team processes and ways of working, encouraging experimentation and pragmatic improvements that support productivity and delivery.
• Support the adoption of modern engineering practices, including appropriate use of automation and AI-enabled tools, where they add clear value.

Skills

Leadership

Agile delivery

Engineering management

Cloud-native

Stakeholder management

Job description

Serko in Auckland, NZ, seeks an Engineering Manager to lead a delivery-focused team responsible for reliable outcomes and growth. You translate product priorities into objectives and ensure work is planned and delivered across the stream.

You will coach engineers, drive quality, and foster psychological safety while collaborating with peers and stakeholders. Experience with agile methods, cloud-native stacks, and data-driven decision-making is essential.