Emergency Housing Navigator — Support Whānau

Ka Puta Ka Ora Emerge Aotearoa; Napier; On-site; NZD 59,000 - 77,000; Full time

Benefits offered by this job

Salary band: $58,964.33 - $77,107.21

5–10 paid study leave days

Staff benefits and well-being leave

Discounted health insurance

Job summary

Ka Puta Ka Ora Emerge Aotearoa is seeking a dedicated housing support worker in Napier for a fixed-term, full-time role. You’ll help whānau navigate housing, access essential services, and work toward long-term stability.

You’ll collaborate with a passionate team, support whānau to reach goals, and engage with the Ministry of Social Development, health, and education sectors to secure better outcomes.

Qualifications

• Current First Aid certificate including CPR.
• Ability to build professional relationships with whānau and services.
• Strong written and verbal communication skills.

Responsibilities

• Partner with colleagues to support whānau on their housing journey.
• Help whānau achieve goals and develop daily living skills.
• Connect people with community organisations and services.
• Complete assessments, reports and support letters.
• Respond to urgent situations and address safety concerns.
• Advocate at meetings with external agencies.

Skills

First Aid CPR

Communication

Relationship building

Boundaries

Resilience

Education

Level 4/5 qualification in Mental Health & Addiction or Social Services

Job description

Ka Puta Ka Ora Emerge Aotearoa is seeking a dedicated housing support worker in Napier for a fixed-term, full-time role. You’ll help whānau navigate housing, access essential services, and work toward long-term stability.

You’ll collaborate with a passionate team, support whānau to reach goals, and engage with the Ministry of Social Development, health, and education sectors to secure better outcomes.