Ecommerce Specialist

Mons Royale; Queenstown; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts on Mons Royale products

Job summary

Mons Royale in Wanaka, NZ is seeking an Ecommerce Specialist to own the day-to-day operation of our websites across NZ, AU, Europe, USA and Canada. You will drive launches, maintain brand standards, and optimise online shopping experiences to grow commercial results.

This hands-on role focuses on site performance, merchandising, app integrations with Shopify, and data-backed improvements. You’ll collaborate across marketing, merchandising and creative teams to deliver compelling campaigns while

Qualifications

• Hands-on ecommerce and online merchandising experience.
• Track record of using the site to improve commercial results.
• Ability to manage multiple regions and deadlines.

Responsibilities

• Own day-to-day site operation across all regional sites, resolving issues.
• Launch new products and collections accurately and on time.
• Maintain onsite merchandising and product sort order.
• Coordinate with marketing, merchandising and creative teams to align campaigns.
• Analyze site performance using GA4, Power BI and Shopify; run testing to improve.
• Manage Shopify and app integrations with external vendors.

Skills

Ecommerce

Online merchandising

Digital marketing

Website management

Data analysis

Tools

Shopify

Pro Deal

GA4

Power BI

Job description

At Mons Royale, we believe action and adventure sports can be a force forgoodbut most of the gear made for these sports is trashing the planet.That’swhywe’reon a mission to shift riders from synthetics to naturalfibresdesigning high-performance merino apparel thatdoesn’tmess up the places we love to play.

We’relooking for aneCommerce Specialist tojoin themission andteam inWānaka. In this role,you’llown the day-to-day operation of the Mons Royale websites across New Zealand, Australia, Europe,USAand Canada.

While the wider team drives traffic and builds campaigns, you keep the sites running smoothly - fast,accurate, on-brand and easy to shopfrom.

This is a hands-onrole for someone who enjoys running websites, delivering range launches and promotions,maintainingstrongbrand standards,onsite merchandising, and usingtestingand reporting to inform ongoing improvements.

What you'll do

• Monitor and maintain day-to-day site operation across all regional sites, resolving issues and fixing bugs
• Own product and range launches, ensuring new products and collections go live accurately and on time
• Maintain onsite merchandising, including collection layout, product sort order, featured items and cross-sell placement
• Manage sale preparation and asset updates across all regions and the Pro Deal channel
• Maintain consistent brand and quality standards across imagery, copy, layout and overall site presentation
• Manage the Shopify and app integration stack, including Pro Deal, translations and virtual merchandising apps, and act as the key point of contact with app vendors and other external vendors
• Monitor site speed, Core Web Vitals and mobile experience, working with creative and development teams to resolve performance issues
• Use AI tools in day-to-day work and keep across ecommerce trends and technology changes
• Analyse site performance using GA4, Power BI and Shopify, and use A/B testing or user testing to evaluate site changes
• Coordinate with merchandising, marketing and creative teams so site changes, launches and promotions align with campaign plans and brand guidelines
• Prepare and present reports on site performance and operations to stakeholders

Requirements

What you'll bring

• A genuine connection to what we stand for, pushing boundaries to drive change in anindustry dominated by plastics.
• Hands-on ecommerce, onlinemerchandising, digitalmarketingor website management experience, witha track recordof using the site to improve commercial results.
• Highly organised and able to manage multiple projects, priorities and deadlines across different regions
• A strong problem solver who can identify issues, work through solutions, and follow things through to completion
• Comfortable working with data and performance metrics to identify opportunities and support decision making
• Strong excel skills, confident using digital platforms and CMS tools, with experience managing website content and online customer experiences
• Detail-oriented, with a strong focus on accuracy, quality and brand presentation
• Commercially aware and interested in how ecommerce performance contributes to broader business goals
• Curious about technology, AI tools and emerging ecommerce trends
• Comfortable working across multiple international markets and balancing regional requirements with a consistent global brand experience
• Collaborative and able to work effectively with marketing, merchandising, creative, development and external partners
• A clear communicator who can present insights, recommendations and updates to a range of stakeholders.

Opportunity for Growth

Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ.

Mountain town lifestyle and flexibility

We are based in mountain towns because we value time spent in the mountains and want to enable and encourage our team to achieve a work/life balance. While we do work hard and put in the hours, we also believe in the value of having a life outside of the workplace. This role will be based in our brand home, Wanaka.

We value people and our team

Company culture is important to us. We're often together in the mountains or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck and our hometown of Wanaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment.

Embracing the entrepreneurial spirit

Being a part of a fast-growing brand means that there’s never a dull moment and that you’ll likely be involved in a lot of opportunities that may fall outside of your typical job description.

Competitive Salary and Discounts to fuel your passion

We offer competitive remuneration, discounted Mons Royale product and access to discounts across the outdoor industry.