eCommerce Digital Specialist

Foodstuffs North Island; Māngere-Ōtāhuhu; Hybrid; NZD 85,000 - 120,000; Full time

Benefits offered by this job

Free carparking

Subsidised health insurance

Onsite café with subsidised meals

Flexible working options

Birthday day off

In-house learning & development

Job summary

Foodstuffs North Island is seeking an experienced eCommerce Digital Specialist to turn business needs into practical online solutions. You will report to the eCommerce Digital Manager and work with IT and business teams to deliver value-driven digital initiatives across New World, PAK’nSAVE, Four Square, and other units.

You will triage requests, partner with product owners, and track progress against timelines while maintaining governance and reporting.

Qualifications

• Experience in ecommerce, digital, technology, product, operations or a similar environment.
• Ability to assess competing requests and balance customer value, operational impact, business benefit and delivery effort.
• Excellent planning, written and verbal communication skills.
• Confidence working independently, managing priorities and decisions within governance frameworks.
• Strong relationship-building and influencing skills.
• Experience using platforms or tools such as GA4, Looker Studio or CMS considered advantageous.

Responsibilities

• Own and triage digital enhancement requests from store banners to online experiences, using judgement to identify high-value opportunities.
• Partner with IT Product Owners to evaluate and prioritise requests, balancing customer value and delivery effort.
• Track digital initiatives against timelines and outcomes, providing clear updates to stakeholders.
• Maintain governance framework and knowledge base for ecommerce capabilities.
• Build hands-on capability in Dynamic Yield and support planning, delivery and reporting.

Skills

Ecommerce

Digital strategy

Stakeholder management

Planning & governance

Communication

Tools

GA4

Looker Studio

CMS

Job description

eCommerce DigitalSpecialist

Kowaimātou– About us

Kia ora.We’reFoodies. You know New World, PAK’nSAVE andFour Squareright?That’sus! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our eCommerce team plays a critical role in delivering data-driven insights that help shape the future of online shopping experiences for our customers.

TeTūranga– About the role

As our eCommerce DigitalSpecialist,you’llplay an integral role in turning business needs into practical digital solutions. Reporting to the eCommerce Digital Manager,you’llwork alongside experienced professionals and build valuable hands-on experience in the fast-moving world of eCommerce.

To achieve this, some of whatyou’lldo is:

• Own and triage digital enhancement requests from New World, PAK’nSAVE, Four Square and other business units, using commercial and operational judgement toidentifythe highest-value opportunities.

• Partner with IT Product Owners to evaluate and prioritise requests, balancing customer value, commercial outcomes, operationalimpactand delivery effort.

• Track digital initiatives against timelines,objectivesand expected outcomes, while providing clear andtimelyupdates to stakeholders.

• Maintain the governance framework and knowledge base for eCommerce capabilities, helping stakeholders understand functionality,prioritiesand delivery trade-offs.

• Build hands-on capability in Dynamic Yield and support the eCommerce Digital Manager with planning,deliveryand reporting.

Ngāpainga– What we offer

We’recommitted to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking -we'vegot over 1,000 carparks including free EV charging stations.

• Subsidised Southern Cross health insurance.

• Onsite café with subsidised meals, mini mart and 5% discount at our retail stores.

• Flexible working options, a day off on your birthday and long service leave.

• In-house learning and development programmes, fluvaccinationsand social network groups (we call them Tribes).

He kōreromōu– About you

You’llbring sound judgement,strong communicationskillsand the confidence to work with stakeholders across both business and technology teams. Comfortable managing competing priorities,you’llknow how to turn business needs into practical solutions and keep effort focused on the opportunities that deliver the greatest value.

Ideally, you will have:

• Experience in eCommerce, digital, technology, product,operationsor a similar environment.

• The ability toassess competing requests and balance customer value, operational impact, businessbenefitand delivery effort.

• Excellent planning, written and verbal communication skills.

• Confidence working independently, managingprioritiesand making decisions within agreed governance frameworks.

• Strong relationship-building and influencing skills

• Experience using platforms or tools such as GA4, Looker Studio or content management systems consideredadvantageous.

Experience awesome. Achieve awesome. Be awesomely you.

We’reproud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness and inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability,additionalhealth and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include an alternative interview location, a sign language interpreter orassistive technology.