Dynamics 365 Finance Functional Consultant | Growth & Impact

Datacom; Wellington; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataCA​

Ongoing learning and certifications

Career development opportunities

Recognition programmes

Job summary

Datacom is seeking a Functional Consultant to join our Dynamics 365 support team in Wellington. You will deliver day-to-day functional support for D365 Finance, resolve incidents, and contribute to minor enhancements within ITSM processes.

You'll work with customers, technical teams, and Datacom colleagues to translate business needs into practical solutions, while maintaining strong relationships and clear progress updates.

Qualifications

• Experience supporting Dynamics 365 Finance (or Dynamics AX) in a functional consultant or application support role.
• Sound knowledge of core finance functionality (GL, AP, AR, banking, fixed assets, financial reporting).
• Working knowledge of ITSM processes (incident, problem, change, request) and service management tools.
• Excellent communication and documentation skills; ability to translate business needs into practical solutions.
• Ability to engage with end users, technical teams and stakeholders at all levels.

Responsibilities

• Provide functional support for Dynamics 365 Finance, investigating and resolving incidents and service requests within SLAs.
• Support and troubleshoot ISV solutions, including ExFlow and related approval workflows.
• Perform general support tasks: user queries, security, data fixes, configuration changes, month-end/period-end support.
• Identify and deliver continuous improvements and minor enhancements to improve performance and user experience.
• Promote ITSM best practices across incident, problem, change, and knowledge management.

Skills

Analytical thinking

Strong communication

End-user engagement

Education

Bachelor's degree in Business/IT/Accounting/Finance

Tools

Dynamics 365 Finance

Dynamics AX

Azure DevOps

Lifecycle Services (LCS)

Power Platform admin tools

ExFlow

Job description

Datacom is seeking a Functional Consultant to join our Dynamics 365 support team in Wellington. You will deliver day-to-day functional support for D365 Finance, resolve incidents, and contribute to minor enhancements within ITSM processes.

You'll work with customers, technical teams, and Datacom colleagues to translate business needs into practical solutions, while maintaining strong relationships and clear progress updates.