Duty Manager: Lead Teams, Licensing Expert

Star Group; Auckland; On-site; NZD 55,000 - 65,000; Full time

Job summary

Goode Brothers Sylvia Park is seeking a superstar Duty Manager to join our fast-paced Kiwi-Italian gastropub team. A current Duty Manager’s License and at least one year of relevant experience with up-to-date licensing knowledge are preferred to hit the ground running.

You’ll bring leadership, strong numbers skills, and a keen eye for detail to ensure consistent, high-quality service for our customers while guiding the team through responsible shifts.

Qualifications

• Current Duty Manager’s License required or must hold licencing qualifications.
• At least 1 year of experience in a similar role.
• Up-to-date knowledge of licensing regulations.
• Strong leadership and team-management abilities.
• Excellent numeracy and financial awareness.

Responsibilities

• Lead and supervise front-of-house operations during shifts.
• Ensure licensing compliance and regulatory standards are met.
• Coach and motivate staff to deliver consistent, high-quality service.
• Prioritise customer satisfaction and handle escalations professionally.
• Plan and coordinate team rosters to cover busy periods.

Skills

Leadership

Attention to detail

Customer service

Duty Manager knowledge

Job description

Goode Brothers Sylvia Park is seeking a superstar Duty Manager to join our fast-paced Kiwi-Italian gastropub team. A current Duty Manager’s License and at least one year of relevant experience with up-to-date licensing knowledge are preferred to hit the ground running.

You’ll bring leadership, strong numbers skills, and a keen eye for detail to ensure consistent, high-quality service for our customers while guiding the team through responsible shifts.