Duty Manager, Aquatics Lead & Safety Champion

Wellington; Wellington; Hybrid; NZD 72,000 - 88,000; Full time

Benefits offered by this job

5 weeks annual leave

Health and wellbeing support

Staff discounts

Learning and development programmes

Job summary

Wellington City Council is seeking an experienced Duty Manager for the Wellington Regional Aquatic Centre (WRAC) in Kilbirnie. The role focuses on leading daily operations, maintaining safety standards and delivering high-quality customer experiences in a large multi-pool facility.

You will work closely with the Operations Manager to develop your team, oversee lifeguard training, and ensure smooth execution of maintenance, rostering and reporting.

Qualifications

• Hold a current NZ lifeguard qualification (PLPC), with First Aid Level 2 or higher.
• Previous experience as a Duty Manager or Team Leader in an aquatic facility.
• Effective communication, leadership and interpersonal skills to build strong working relationships.
• Available to work flexible hours, including weekends, on a rotating roster across 7 days (5:30am–10:00pm).

Responsibilities

• Ensure procedures and schedules for facility maintenance and presentation are carried out.
• Build and enhance the capability of your team.
• Display visible leadership in health and safety systems and practices.
• Provide and maintain a high standard of pool lifeguarding through regular training.
• Undertake administrative tasks including time sheeting and reporting.
• Ensure the smooth running of the day-to-day operations of our services and pools.

Skills

Communication

Leadership

Interpersonal skills

Customer service

Education

Lifeguard qualification (PLPC) + First Aid Level 2

Job description

Wellington City Council is seeking an experienced Duty Manager for the Wellington Regional Aquatic Centre (WRAC) in Kilbirnie. The role focuses on leading daily operations, maintaining safety standards and delivering high-quality customer experiences in a large multi-pool facility.

You will work closely with the Operations Manager to develop your team, oversee lifeguard training, and ensure smooth execution of maintenance, rostering and reporting.