Driver and Bike Centre Assistant

RGIT Australia; Gibbston; On-site; NZD 39,000 - 44,000; Full time

Benefits offered by this job

Staff discounts

Vineyard environment

Job summary

Gibbston Valley Wines is seeking a friendly, knowledgeable Driver and Bike Centre Assistant to join during the peak season from October to May. The role involves driving our shuttle between Gibbston Valley and Queenstown, guiding guests, handling bookings, and delivering cycling safety briefings.

Based in Gibbston, Otago, you must hold a full NZ driver licence with a Passenger endorsement and be available on weekends/public holidays.

Qualifications

• Full NZ driver licence with Passenger endorsement.
• Strong customer-service skills and friendly manner.
• Interest or knowledge in cycling and safety.

Responsibilities

• Drive shuttle between Gibbston Valley and Queenstown.
• Create a friendly, informative travel experience for guests.
• Handle bookings, phone inquiries and emails.
• Coordinate guest pickups/drop-offs in the local area.
• Provide bike selection advice and safety briefings.
• Assist with bike fleet maintenance and cleaning.

Skills

Driver

Customer service

Bike knowledge

Job description

Gibbston, Otago 9384, New Zealand NZ$28 - NZ$32

Full-time Permanent Intermediate - 2 yrs+

Posted 02 Sep 2026

Description

At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.

We live by our values: Care Always | Grow Together | Craft with Purpose | Honour the Land

Our Bike Rental Centre gives visitors the opportunity to explore this stunning region on two wheels, and we are looking for a friendly, knowledgeable person to help bring that experience to life.

About the role:

• Seasonal full-time – October to May
• Location: Gibbston Valley Wines - Gibbston, Otago
• $28.00 to $32.00 depending on the experience

We are looking for a Driver and Bike Centre Assistant to join our team. If you are customer-focused, enjoy sharing your local knowledge, and love helping visitors make the most of their experience at Gibbston Valley and our bike hire facility, we would love to hear from you. As a Bike Centre Assistant, you will play a key role in ensuring our customers have an unforgettable biking experience. Your responsibilities will include:

• Driving our 11-seater shuttle between Gibbston Valley and Queenstown
• Create a friendly informative travel experience for guests
• Handling bookings, phone enquiries, and emails
• Coordinating guest pick-ups and drop-offs in the local area
• Greeting and assisting customers to ensure they feel prepared and confident for their biking adventure
• Providing expert advice on bike selection, safety, and local trails
• Delivering safety briefings and basic bike instruction
• Assisting with the maintenance of the bike fleet, including daily cleaning and general upkeep
• Working in a friendly, social, and team-oriented environment

About you:

• Enjoys engaging with people and delivering outstanding customer service
• Reliable, well-organised, and confident working independently
• Delivering safety briefings and basic bicycle instruction.
• Has mechanical knowledge and an interest in cycling
• Is available to work weekends and public holidays
• Full NZ driver licence with Passenger (P) endorsement
• Willing to undergo pre-employment and ongoing drug and alcohol testing
• Eligibility of work in New Zealand without any restrictions.
• A reliable method transport since we’re located about 25 mins from Queenstown CBD

If you love working in a stunning natural environment this could be your next move.

Why you will love working for us:

• Work in a luxury, award-winning environment in a breathtaking vineyard setting alongside one of Central Otago's most iconic brands
• A tight knit, supportive team culture driven by shared values
• Generous staff discounts on wine, spa and restaurant dining

If you’re ready to work somewhere truly special, we’d love to hear from you.

*We’re grateful for the interest in joining the Gibbston Valley Wines team. As we receive a high number of applications, we’ll be in touch only with shortlisted candidates.

*To be eligible for consideration, you must be based in New Zealand, and legally able to work here. We are not able to sponsor for this role.

Company Overview

At Gibbston Valley, our teams are deeply passionate about this exceptional place. We thrive on having fun and sharing our knowledge and enthusiasm with every visitor. Our makers infuse each Gibbston Valley wine bottle with passion and personality. From handpicking whole bunches of organically grown grapes to foot-macerating the fruit, they employ traditional and sustainable techniques to craft every vintage with care. This commitment, harmonising with the region’s soil, sun, frost, and rain, captures the distinctive essence of Gibbston Valley’s unique terroir.