Domain Lead - Data, Analytics and Productivity Platforms

Foodstuffs North Island; Māngere-Ōtāhuhu; On-site; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Inhouse learning and development

Flexible working options

Free car parking

Onsite café and subsidised meals

Job summary

Foodstuffs North Island is seeking an experienced Domain Lead - Data, Insights & Productivity Platforms to lead a critical portfolio of platforms enabling trusted data, analytics, productivity and automation across the Co-op.

This is a senior leadership role focused on the health, resilience and evolution of the platform estate, guiding Platform Owners and technical leaders to ensure services are stable, secure and future-ready.

Qualifications

• Extensive experience leading business-critical platforms in complex, 24/7 enterprise environments.
• Proven experience delivering high availability and reliability for critical services.
• Experience leading a multi-platform estate, setting direction and making roadmap, sequencing and investment decisions.
• Strong understanding of data and analytics platforms, including how trusted, available and well-governed data supports business decision-making.
• Strong technical credibility with the ability to work effectively with Architecture, Data Engineering, Data Governance, Security and Risk.
• Experience managing SaaS and enterprise technology vendors, including commercial arrangements, service levels and roadmaps.
• Sound commercial judgement across technology investment, licensing, consumption-based services, cloud expenditure and FinOps.
• Experience owning technology risk, security, privacy and compliance across a significant platform estate.
• Proven experience leading through other leaders, creating clear accountability while giving leaders the autonomy to own their platforms and teams.
• A strong track record of building high-performing teams, developing capability and creating succession depth.
• Excellent stakeholder leadership, with the ability to communicate clearly and influence senior stakeholders.

Responsibilities

• Own the health and performance of the platform estate, ensuring data, analytics and productivity platforms are stable and secure.
• Empowering AI across the organisation to improve business productivity and decision making.
• Drive the safe adoption of automation and AI including bots, workflows, AI-enabled analytics and agentic automation.
• Drive operational excellence with 24/7 support, incident management, problem management, resilience and disaster recovery.
• Keep platforms evergreen by upgrading, reducing technical debt, addressing security vulnerabilities and managing capacity in a predominantly SaaS environment.
• Drive secure modernisation with governance, reduce legacy tech and decommission systems that no longer support future direction.
• Turn platform capability into business value by enabling trusted data access, faster decisions and automated workflows.
• Own capacity, demand and commercial performance including budgets, cloud consumption, licensing and FinOps.
• Lead strategic vendor relationships and influence vendor direction where appropriate.
• Partner across Data Engineering, Data Governance, Architecture, Security and wider business for joined-up outcomes.

Job description

$0 - $0 a year

Ko wai mātou – About us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Support Centre is 1,500+ people strong, which includes 500+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay ‘byte’-sized and ‘bug’-free.”.

Te Tūranga – About the role

We’re looking for an experienced Domain Lead - Data, Insights & Productivity Platforms to lead a critical portfolio of platforms that enable trusted data, analytics, business productivity, workflow and automation across the Co-op.

This is a senior leadership role with accountability for the health, resilience, direction and evolution of the platform estate. You’ll lead through Platform Owners and technical leaders, ensuring today’s services are stable and secure while shaping the roadmap and capabilities we need for the future.

What you’ll do

• Own the health and performance of the platform estate, ensuring our business-critical data, analytics and productivity platforms are stable, secure, resilient and available.
• Empowering AI across the organisation to improve business productivity and better decision making.
• Drive the safe adoption of automation and AI, including bots, workflows, AI-enabled analytics and agentic automation.
• Drive operational excellence, strengthening 24/7 support, incident management, problem management, resilience, disaster recovery and service performance.
• Keep platforms evergreen, proactively managing upgrades, technical debt, security vulnerabilities, capacity and end-of-life risks across a predominantly SaaS environment.
• Drive secure and sustainable modernisation, strengthening risk, security and governance while creating momentum to modernise platforms, reduce legacy technology and safely decommission systems that no longer support our future direction.
• Turn platform capability into business value, helping the Co-op access trusted data, make faster decisions and automate the way work gets done.
• Own capacity, demand and commercial performance, including budgets, cloud consumption, licensing and FinOps disciplines.
• Lead strategic vendor relationships, holding partners accountable for service, value and roadmap commitments while influencing vendor direction where appropriate.
• Partner across Data Engineering, Data Governance, Architecture, Security and the wider business to ensure clear accountability and joined-up outcomes.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
• Flexible working options, a day off on your birthday, long service leave
• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

He kōrero mōu - About you

• Extensive experience leading business-critical platforms in complex, 24/7 enterprise environments, ideally across data, analytics, business intelligence or productivity platforms.
• Proven experience delivering high availability, platform resilience, strong incident management and reliability outcomes across critical services.
• Demonstrated experience leading a multi-platform estate, setting direction and making roadmap, sequencing and investment decisions across multiple platforms.
• Strong understanding of data and analytics platforms, including how trusted, available and well-governed data supports business decision-making.
• Strong technical credibility with the ability to work effectively with Architecture, Data Engineering, Data Governance, Security and Risk.
• Strong experience managing SaaS and enterprise technology vendors, including commercial arrangements, service levels, licensing and vendor roadmaps.
• Sound commercial judgement across technology investment, licensing, consumption-based services, cloud expenditure and FinOps.
• Experience owning technology risk, security, privacy and compliance across a significant platform estate.
• Proven experience leading through other leaders, creating clear accountability while giving leaders the autonomy to successfully own their platforms and teams.
• A strong track record of building high-performing teams, developing capability and creating succession depth.
• Excellent stakeholder leadership, with the ability to communicate clearly, influence senior stakeholders and make effective decisions under pressure.
• A resilient, pragmatic and adaptable leadership style, comfortable balancing operational demands, platform health and future technology investment.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include, interview location, sign language interpreter, assistive technology.