Dolphin Tour Guide - Safe, Engaging Outdoor Experience

Encounter Kaikoura; Kaikōura; On-site; NZD 28,000 - 44,000; Full time

Benefits offered by this job

Structured training

Staff discounts

Tour participation

Job summary

Encounter Kaikoura is seeking seasonal tour guides to join our operations in Kaikoura. You will welcome guests, deliver professional commentary, and ensure safety throughout tours on our vessels and coastal experiences.

We require warmth, strong safety awareness, and the ability to thrive in outdoor conditions with long summer days. Training is provided, with opportunities to participate in tours during peak periods.

Qualifications

• Role requires a focused, proactive approach with a strong safety orientation.
• Excellent communication with customers and colleagues is essential.
• Physically capable for outdoor work and long shifts in variable weather.

Responsibilities

• Deliver exceptional customer service throughout the tour journey.
• Provide safety briefings and clear instructions before and during tours.
• Assist with loading/unloading and on-water safety of swimmers and observers.
• Monitor customer wellbeing and respond to concerns or incidents.
• Maintain gear, complete pre-departure and end-of-day checks.

Skills

Customer service

Safety awareness

Communication

Outdoor work

Teamwork

Reliability

Fluent English

Job description

Encounter Kaikoura is seeking seasonal tour guides to join our operations in Kaikoura. You will welcome guests, deliver professional commentary, and ensure safety throughout tours on our vessels and coastal experiences.

We require warmth, strong safety awareness, and the ability to thrive in outdoor conditions with long summer days. Training is provided, with opportunities to participate in tours during peak periods.