Dispensary Team Coordinator

New Zealand Government; Northland; On-site; NZD 75,000 - 90,000; Full time

Job summary

The New Zealand Government is seeking a Dispensary Team Coordinator for Whangarei Hospital to lead and coordinate a patient-focused dispensary team.

This permanent full-time position requires expertise in dispensary processes and strong leadership skills, aiming for safe and high-quality pharmaceutical support.

Ideal candidates will have at least five years of pharmacy experience in New Zealand and should embrace diversity within the workforce.

Qualifications

• Registration with the Pharmacy Council of New Zealand or be a Qualified Pharmacy Technician (minimum of Level 5).
• At least five years of experience in a pharmacy environment in New Zealand.
• Proven experience with diverse teams and achieving goals.

Responsibilities

• Lead day-to-day operations of the hospital dispensary service.
• Guide and mentor staff while maintaining efficient workflows.
• Oversee stock management and support education and training.

Skills

Leadership

Pharmaceutical knowledge

Communication skills

Organizational skills

Education

Registration with Pharmacy Council of New Zealand

Qualified Pharmacy Technician (minimum Level 5)

Tools

Pharmacy systems

IT literacy

Job description

Overview

Pharmacy, Medical and Elder Services – Whangarei Hospital. Permanent full‑time position, working 40 hours per week. Make a real impact by coordinating a dynamic, patient‑focused dispensary team.

About the Role

As a Dispensary Team Coordinator you will lead the day‑to‑day operations of our hospital dispensary service, ensuring patients, clinicians and wider health teams receive safe, timely and high‑quality pharmaceutical support. You will provide strong, positive leadership to a diverse team, fostering a supportive culture built on professionalism, collaboration and service excellence. With your expert knowledge of dispensary processes, medicines management and pharmacy systems, you will guide and mentor staff, support best‑practice care and maintain efficient workflows across inpatient and clinic services.

In this role you will take ownership of resource allocation, performance monitoring and service development, helping to drive continuous improvement and innovation within the pharmacy team. The coordinator will oversee stock management, support education and training, contribute to key reporting and ensure adherence to protocols, legislation and Te Whatu Ora standards. This dynamic position blends leadership, operational coordination and hands‑on dispensary work; ideal for someone who is organised, proactive and passionate about delivering exceptional pharmaceutical care.

About the Team / Service / Location

Whangarei Hospital is a medium‑sized (approximately 260 beds) secondary hospital located in Whangarei (approximately 2hours north of Auckland). Our service is committed to providing excellent patient‑centred care and achieving equitable health outcomes through collaboration, continuous improvement and innovation. With a talented team of approximately 20 pharmacists, we provide clinical pharmacy services to inpatient areas across Medicine, Surgery, Older Peoples Health & Rehabilitation, Critical Care, Emergency Medicine, Children’s Health, Mental Health, Infectious Diseases & Antimicrobial Stewardship, Cancer, Blood services and Renal services.

This role is based in Whangarei Hospital, working 40 hours per week Monday to Friday, plus regular participation in our Saturday and statutory holiday roster.

About you

• Registration with the Pharmacy Council of New Zealand and holder of a current annual practising certificate OR be a Qualified Pharmacy Technician (minimum of Level 5)
• A high degree of IT literacy and proficiency with pharmacy systems
• At least five years experience in a pharmacy environment in NewZealand
• Proven experience with diverse teams and achieving goals
• Proven experience in communicating with and influencing diverse groups of people
• Candidates that have recent pharmacy experience in a senior role, or knowledge and experience in quality improvement, staff management, leadership or education are desired

Inclusion and Diversity

Health New Zealand | Te Whatu Ora embraces a workforce that is diverse and inclusive to better serve our community. We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.