Dispensary Team Coordinator

North Island - Northland; Whangarei; On-site; NZD 70,000 - 100,000; Full time

Job summary

Health New Zealand is seeking a Dispensary Team Coordinator for Whangarei Hospital. You will lead the day-to-day operations of the hospital dispensary, ensuring safe, timely, high-quality pharmaceutical support and guiding a diverse team of pharmacists and support staff.

You will manage resources, performance, and service development, while overseeing stock, education, and reporting. The role combines leadership with hands-on dispensing and adherence to Te Whatu Ora standards.

Qualifications

• Registration with the Pharmacy Council of New Zealand or be a Qualified Pharmacy Technician (minimum of Level 5)
• A high degree of IT literacy and pharmacy systems
• At least five years experience in a pharmacy environment in NZ
• Proven experience with diverse teams and achieving goals
• Proven experience in communicating with and influencing diverse groups of people
• Candidates that have recent pharmacy experience in a senior role, or knowledge and experience in quality improvement, staff management, leadership or education are desired.

Responsibilities

• Lead day-to-day operations of the hospital dispensary service.
• Provide strong leadership to a diverse team, fostering a supportive culture built on professionalism, collaboration and service excellence.
• Take ownership of resource allocation, performance monitoring and service development.
• Oversee stock management, support education and training, contribute to reporting.
• Ensure adherence to protocols, legislation and Te Whatu Ora standards.
• Blend leadership with hands-on dispensary work to deliver exceptional pharmaceutical care.

Skills

Communication skills

IT literacy

Pharmacy experience NZ

Leadership / staff management

Interpersonal / influencing diverse 그룹

Education

Pharmacy Council registration OR Pharmacy Technician Level 5

Tools

Pharmacy systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

North Island - Northland – Whangarei, North Island

• Pharmacy, Medical and Elder Services - Whangarei Hospital
• Permanent full-time position, working 40 hours per week
• Make a real impact by coordinating a dynamic, patient - focused dispensary team.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Dispensary Team Coordinator, you will play a key role in leading the day to day operations of our hospital dispensary service, ensuring our patients, clinicians and wider health teams receive safe, timely and high quality pharmaceutical support. You will provide strong, positive leadership to a diverse team, fostering a supportive culture built on professionalism, collaboration and service excellence. With your expert knowledge of dispensary processes, medicines management and pharmacy systems, you will guide and mentor staff, support best -practice care, and help maintain efficient workflows across our inpatient and clinic services.

In this role, you will take ownership of resource allocation, performance monitoring and service development, helping to drive continuous improvement and innovation within the pharmacy team. The coordinator will oversee stock management, support education and training, contribute to key reporting, and ensure adherence to protocols, legislation and Te Whatu Ora standards. This is a dynamic position that blends leadership, operational coordination and hands on dispensary work; ideal for someone who is organised, proactive and passionate about delivering exceptional pharmaceutical care.

Click here to view the position description.

About the Team/Service/Location

Whangarei Hospital is a medium sized (approximately 260 beds) secondary hospital located in Whangarei (approximately 2 hours north of Auckland), unique in terms of the diverse, high-needs population we serve. Our service is committed to providing excellent patient-centred care and achieving equitable health outcomes through collaboration, continuous improvement and innovation.

With a talented team of approximately 20 pharmacists, we provide clinical pharmacy services to inpatient areas across Medicine, Surgery, Older Peoples Health & Rehabilitation, Critical Care, Emergency Medicine, Childrens Health, Mental Health, Infectious Diseases & Antimicrobial Stewardship, Cancer and Blood services and Renal services.

This role is based in Whangarei Hospital, working 40 hours per week Monday to Friday, plus regular participation in our Saturday and statutory holiday roster.

For more information on living and working in Northland, click here

About you

As a Dispensary Team Coordinator, you will have excellent written and verbal communication skills and bring a high level of current technical and professional skills.

In addition, you will have:

• Registration with the Pharmacy Council of New Zealand and holder of a current annual practising certificate OR be a Qualified Pharmacy Technician (minimum of Level 5)
• A high degree of IT literacy and pharmacy systems
• At least five years experience in a pharmacy environment in NZ
• Proven experience with diverse teams and achieving goals
• Proven experience in communicating with and influencing diverse groups of people
• Candidates that have recent pharmacy experience in a senior role, or knowledge and experience in quality improvement, staff management, leadership or education are desired.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.