Dispatch Team Leader

CGR Services; Auckland; On-site; NZD 90,000 - 110,000; Full time

Job summary

Goodman Fielder in Auckland is seeking a Night Shift Team Leader to manage a high‑performing warehouse team, ensuring finished goods are dispatched cost‑effectively and on time.

You will lead the shift, adjust schedules, oversee order releases, and uphold safety and hygiene standards while driving KPI performance. This role offers a collaborative environment with opportunities for growth within a global food company.

Qualifications

• Supply chain or warehousing experience, preferably FMCG/short shelf-life products.
• Proven people management experience or coaching and developing others.
• Good understanding of supply chain/logistics and safety-first mindset.
• Experience with SAP and HSE systems is desirable.

Responsibilities

• Lead the Shift team to allocate resources to meet KPIs such as DIFOT, accuracy, pick rates and write-offs.
• Adjust production schedules and linehaul/contractor timings to deliver the best service levels.
• Manage partial delivery timing to meet gantry capacity and linehaul departures.
• Supervise the Systems Operator to ensure timely order releases to PBL and for delivery.
• Perform manual interventions on automation equipment as required by system needs.
• Oversee hygiene of dispatch and ensure cleaning occurs on schedule and to standard.

Skills

People management

Supply chain knowledge

Safety mindset

Tools

SAP

HSE systems

Job description

We are a leading global food company, and the custodian of a host of iconic Kiwi brands like Meadow Fresh, Puhoi Valley, Molenberg, Natures Fresh and Freya's that generations of New Zealanders have grown up with and put in their supermarket trolleys every week. We might be biased but we believe our team here at Goodman Fielder is an amazing place to work, and a great team to be part of! We're driven by our values - We Grow Together, We Keep Things Simple, We Get Stuff Done

About the Role

The Night Shift Team Leader is an integral member of the Warehouse team with management responsibilities for a high-performing team and team culture. As the night shift Team Leader, your primary role is to ensure our finished goods are dispatched in a cost effective and timely manner to our customers.

Key Responsibilities

• Lead the Shift team to ensure that resources are correctly allocated to deliver on Key Performance. Key measures include DIFOT, Accuracy, pick rates, and write off's
• Adjust production schedules, linehaul or contractor departure times accordingly and explore alternative options where applicable in order to deliver the best service levels possible for the business
• Manage partial delivery timing according to gantry capacity and in order to meet linehaul departure times
• Manage the Systems Operator to ensure timely releases of orders to PBL and through for delivery
• Perform manual intervention tasks on the automation equipment where applicable and as per system requirements.
• Oversee the hygiene of dispatch by ensuring cleaning occurs at correct times and to the correct standard

About You

• Supply chain or warehousing experience (preferably with FMCG / short shelf-life products)
• Proven people management experience (or experience of coaching & developing others)
• A good understanding of supply chain / logistics
• A 'safety first' mindset
• SAP and HSE systems experience (desirable)

What we can offer

You will be joining a driven team of professionals who genuinely enjoy working together, resulting in a highly collaborative and flexible work environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development. At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long-term careers.