Warehouse Team Leader

Goodman Fielder; Auckland; On-site; NZD 80,000 - 110,000; Full time

Job summary

Goodman Fielder in Auckland is seeking a Warehouse Team Leader for the Auckland Freight Centre (AFC) in Penrose. You will support the Warehouse Manager to drive peak efficiency and customer satisfaction in our warehouse and logistics network.

Based in Penrose, you will implement strategic plans, lead a skilled team, manage rostering, training, and inventory control, and ensure SOPs, HSE, and change initiatives are applied across the site.

Qualifications

• 2+ years of leading a pick-pack warehouse operation.
• Experience in FMCG environment preferred.
• RMP and Health & Safety procedures preferred.
• MPI TFO approved preferred.

Responsibilities

• Resolve customer complaints, investigate root cause and drive the alignment of uniformed processes across the team.
• Leading by example to ensure that all procedures and best practices are consistently followed.
• Supervise, train and direct assistance of warehouse operations including loading/unloading, receiving, sorting, put away, picking, and inventory control.
• Ensure all operational and HSE SOPs are documented and kept up to date. Administration for RMP requirements
• Workforce rostering and approving labour hours, annual leave etc (Kronos, Temp agencies)
• Ensure correct inventory control processes, reconciliation of discrepancies and efficient picking operations
• Site maintenance and MHE is kept to standard, vendor p/o creation and vendor invoice reconciliation
• Maintain accurate personnel records to ensure no non-conformance i.e. Training matrix, licences
• Management of the CHEP account.
• Train the warehouse team to solve day-to-day operational issues and improve performance
• Drive an efficient and motivated workforce by providing effective coaching, feedback, and encouragement.
• Evaluating performance and providing feedback to support growth and development through the creation of skill matrix

Skills

Leadership

Inventory management

Customer focus

Coaching

Tools

SAP

WMS

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are a leading global food company, and the custodian of a host of iconic Kiwi brands likeMeadow Fresh, Puhoi Valley, Molenberg, Natures FreshandFreya'sthat generations of New Zealanders have grown up with and put in their supermarket trolleys every week.

We might be biased but we believe our team here at Goodman Fielder is an amazing place to work, and a great team to be part of! We're driven by our values -We Grow Together, We Keep Things Simple, We Get Stuff Done

About the role

As the Warehouse Team Leader at our Auckland Freight Centre (AFC) you will support the Warehouse Manager to ensure that the warehouse operates at peak efficiency focusing on customer satisfaction as a primary goal.

Based in Penrose you will support implementation of a strategic plan for the our warehouse and logistics network and the change initiatives that align with this plan. You will demonstrate change leadership within the AFC team to ensure effective implementation and adaption of key change initiatives.

You will:

• Resolve customer complaints, investigate root cause and drive the alignment of uniformed processes across the team.
• Leading by example to ensure that all procedures and best practices are consistently followed.
• Supervise, train and direct assistance of warehouse operations which include, but not limited to, loading/unloading, receiving, sorting, put away, picking, and inventory control.
• Ensure all operational and HSE SOPs are documented and kept up to date. Administration for RMP requirements
• Workforce rostering and approving labour hours, annual leave etc (Kronos, Temp agencies)
• Ensure correct inventory control processes, reconciliation of discrepancies and efficient picking operations
• Site maintenance and MHE is kept to standard, vendor p/o creation and vendor invoice reconciliation
• Maintain accurate personnel records to ensure no non-conformance ie: Training matrix, licences
• Management of the CHEP account.
• Train the warehouse team to solve day-to-day operational issues and improve performance
• Drive an efficient and motivated workforce by providing effective coaching, feedback, and encouragement.
• Evaluating performance and providing feedback to support growth and development through the creation of skill matrix

To be successful in this role you will need

• Previous experience in a FMCG environment preferred but not essential
• 2+ WMS & SAP knowledge
• Inventory Control
• 2+ years of experience in leading a pick pack warehouse operation
• RMP & Health & Safety procedures preferred but not essential
• MPI TFO approved preferred but not essential

What can we offer you?

You will be joining a driven team of professionals who genuinely enjoy working together, resulting in a highly collaborative and flexible work environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.

At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long-term careers.