Director - Finance Managed Services

PwC; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary bonus

Global network

AI tools training

Flexible working

Wellbeing allowance

Paid parental leave

Health insurance

Recognition days off

Job summary

PwC New Zealand invites applications for a Business Service Lead - Managed Services. You will oversee day-to-day delivery of finance managed services, lead multiple engagements, and strengthen client relationships while promoting automation and AI-enabled improvements.

You will coach delivery teams, drive process improvements, and work with PwC Partners to support senior client discussions. Based in Auckland or Hawke’s Bay, with a strong finance background and leadership capability.

Qualifications

• Tertiary qualification in Accounting, Commerce, Business or Finance.
• Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services.
• Experience leading client-facing finance delivery across multiple engagements.
• Open to technology, automation, analytics and AI-enabled ways of working.
• Ability to build trusted relationships and manage client expectations.

Responsibilities

• Lead the delivery of finance managed services engagements, ensuring quality, scope, risk and commercial expectations.
• Manage recurring finance activities: month-end support, reconciliations, management reporting, variance analysis, cash flow, board reporting packs.
• Partner with PwC Partners and client teams to support senior client conversations and maintain confidence.
• Coach and develop delivery team members with allocation, feedback and capability building.
• Drive continuous improvement through standardized processes, controls, tools, automation and AI-enabled methods.

Skills

Finance leadership

Client relationships

Automation

AI-enabled tools

Process improvement

Education

Accounting / Commerce / Business / Finance

Tools

Automation tools

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Be a catalyst for transformation. Shape the future at PwC New Zealand.

At PwC, our purpose is clear: to build trust in society and solve important problems.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

It’s like working in industry, with the power of PwC behind you.

Launch your career with PwC as we grow our Managed Services practice. You’ll deliver ongoing, specialist services that create real, tangible value for clients who see us as trusted partners. Work in structured, repeatable roles, build deep expertise, and develop long-term client relationships - all backed by PwC’s global reach, leading technology and continuous learning.

Our Managed Services team supports clients with high-quality, technology-enabled finance services that help them strengthen controls, improve reporting, and make informed decisions. As Business Service Lead - Managed Services, you’ll lead the day-to-day delivery of client work, build trusted relationships, and help shape a consistent, commercially sustainable managed services offering.

Your day-to-day could include:

Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope, risk and commercial expectations.

Managing recurring finance activities such as month-end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs.

Partnering with PwC Partners, client relationship teams and specialists to support senior client conversations and maintain client confidence.

Coaching and developing delivery team members, including workflow allocation, quality review, feedback and capability building.

Supporting continuous improvement through standardised processes, controls, approved tools, automation and AI-enabled ways of working.

This role is based at either Tāmaki Makaurau Auckland or Te Matau-a-Māui Hawke’s Bay.

A tertiary qualification in Accounting, Commerce, Business, Finance or a related discipline.

Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services.

Strong understanding of finance function delivery, including month-end, reconciliations, management reporting, cash flow, variance analysis, board reporting, controls and process improvement.

Experience leading client-facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations.

Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin performance and improvement actions.

Experience leading and coaching finance, accounting, operations or delivery teams.

Openness to technology, automation, analytics and AI-enabled ways of working.

If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit.

Rewards- Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

Growth- Global network; leadership development; A.I. tools and training; formal learning pathways

Wellbeing- $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)

Reputation- PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.

Flexibility- Flexible working; supportive coaching culture

Time off- Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave

Whānau & community- Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Mō te aha tāu e tatari ana? / What are you waiting for?

Grow here. Go further.

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.