Director - Finance - Managed Services

PwC; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary bonus opportunities

Retail discounts & deals

Global network

Wellbeing allowance

Paid parental leave

Job summary

PwC New Zealand's Managed Services team seeks a Business Service Lead to oversee day-to-day delivery of finance engagements, strengthen client relationships, and shape a commercially sustainable offering. Based in Auckland or Hawke’s Bay, you will manage month-end, reconciliations, and reporting packs.

You will lead senior finance delivery across multiple engagements, coach delivery teams, and partner with PwC Partners and client teams to drive value through automation and AI-enabled ways of

Qualifications

• A tertiary qualification in Accounting, Commerce, Business, Finance or a related discipline.
• Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services.
• Strong understanding of finance function delivery, including month-end, reconciliations, management reporting, cash flow, variance analysis, board reporting, controls and process improvement.
• Experience leading client-facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations.
• Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin performance and improvement actions.
• Experience leading and coaching finance, accounting, operations or delivery teams.
• Openness to technology, automation, analytics and AI-enabled ways of working.

Responsibilities

• Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope, risk and commercial expectations.
• Managing recurring finance activities such as month-end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs.
• Partnering with PwC Partners, client relationship teams and specialists to support senior client conversations and maintain client confidence.
• Coaching and developing delivery team members, including workflow allocation, quality review, feedback and capability building.
• Supporting continuous improvement through standardised processes, controls, approved tools, automation and AI-enabled ways of working.

Skills

Accounting

Finance operations

Month-end reporting

Reconciliations

Client-facing

People leadership

Automation & AI

Education

Accounting/Commerce degree

Tools

AI tools

Job description

Kia ora, Be a catalyst for transformation. Shape the future at PwC New Zealand. It’s like working in industry, with the power of PwC behind you. Launch your career with PwC as we grow our Managed Services practice. You’ll deliver ongoing, specialist services that create real, tangible value for clients who see us as trusted partners. Work in structured, repeatable roles, build deep expertise, and develop long‑term client relationships — all backed by PwC’s global reach, leading technology and continuous learning. Less ambiguity. More impact. A career that grows with you.Launch your career with PwC as we grow our Managed Services practice. You’ll deliver ongoing, specialist services that create real, tangible value for clients who see us as trusted partners. Work in structured, repeatable roles, build deep expertise, and develop long‑term client relationships - all backed by PwC’s global reach, leading technology and continuous learning.

Ngā kōrero mo tēnei tūranga / About the role

Our Managed Services team supports clients with high‑quality, technology‑enabled finance services that help them strengthen controls, improve reporting, and make informed decisions. As Business Service Lead - Managed Services, you’ll lead the day‑to‑day delivery of client work, build trusted relationships, and help shape a consistent, commercially sustainable managed services offering. Your day‑to‑day could include:

• Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope, risk and commercial expectations.
• Managing recurring finance activities such as month‑end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs.
• Partnering with PwC Partners, client relationship teams and specialists to support senior client conversations and maintain client confidence.
• Coaching and developing delivery team members, including workflow allocation, quality review, feedback and capability building.
• Supporting continuous improvement through standardised processes, controls, approved tools, automation and AI‑enabled ways of working.

This role is based at either Tāmaki Makaurau Auckland or Te Matau‑a‑Māui Hawke’s Bay.

Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role

• A tertiary qualification in Accounting, Commerce, Business, Finance or a related discipline.
• Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services.
• Strong understanding of finance function delivery, including month‑end, reconciliations, management reporting, cash flow, variance analysis, board reporting, controls and process improvement.
• Experience leading client‑facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations.
• Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin performance and improvement actions.
• Experience leading and coaching finance, accounting, operations or delivery teams.
• Openness to technology, automation, analytics and AI‑enabled ways of working.

If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit.

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

• Rewards- Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
• Growth- Global network; leadership development; A.I. tools and training; formal learning pathways
• Wellbeing- $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group‑rate health insurance (eligibility applies)
• Reputation- PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
• Flexibility- Flexible working; supportive coaching culture Time off- Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
• Whānau & community- Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Mō te aha tāu e tatari ana? / What are you waiting for?

What are you waiting for? Grow here. Go further.

Ngā whakautu ki o pātai / Your questions answered

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.

Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Job Posting End Date October 31, 2026 Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.