Digital Innovation and AI Coordinator

Fulton Hogan Limited; Whangarei; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

KiwiSaver employer contributions

Parental leave top up

Training and development

Retail discounts

Job summary

Fulton Hogan Limited is seeking a role focused on turning digital ideas into actions to enhance how teams across the Northland region use AI and smarter tools. You will help shape adoption of AI, digital platforms and smarter ways of working in a busy office environment, bridging technical capability and everyday operations.

You’ll collaborate with leaders to understand needs, recommend practical solutions, and supported adoption—from concept to rollout—while building confidence and new skills

Qualifications

• Minimum 2 years’ experience in a digital/innovation/tech support role using AI tools in a business setting.
• Ability to explain technical ideas in plain language and build trust with colleagues of varying digital confidence.
• Proactive, practical mindset with strong problem-solving skills and initiative.
• Willingness to learn fast and guide others through new tools and ways of working.

Responsibilities

• Identify, trial and implement AI tools, digital platforms and automation opportunities that improve business processes.
• Work with leaders and teams to understand needs and turn ideas into action.
• Turn ideas into practical action by supporting innovation projects from concept through rollout and adoption.
• Support the rollout of digital systems, process improvements and workflow documentation across units.
• Provide training, guidance and day-to-day support to build confidence with digital tools.
• Monitor emerging technology with a practical focus on value, safety and quality.

Skills

AI tools

Digital tool adoption

Plain language communication

Change management

Training & capability building

Tools

AI tools

Job description

Mō te tūranga | About the role

This is a rare opportunity for someone who can turn ideas into action and help us use digital tools in ways that genuinely improve how we work. In this role, you’ll help shape how our people across the Northland region adopt AI, digital tools and smarter ways of working.

This role will suit someone with hands‑on experience using AI and digital tools in a practical business environment, and who understands how a busy office operates day to day. You’ll know how to spot where technology can make things simpler, faster or smarter, and how to introduce new ways of working in a way that feels useful, realistic and easy for others to adopt.

You’ll work across the business to improve efficiency, support innovation, and bridge the gap between technical capability and everyday operational needs. Just as importantly, you’ll be able to meet people where they’re at, bring them on the journey, and help build confidence as we move from more traditional ways of working to smarter digital support.

Ngā tino kawenga mahi | Key role responsibilities

• - Identify, trial and implement AI tools, digital platforms and automation opportunities that improve business processes and day‑to‑day operations.
• - Work with leaders and teams across the business to understand needs, recommend practical solutions, and turn ideas into action.
• - Turn ideas into practical action by supporting innovation projects from concept through to rollout and adoption.
• - Support the rollout of digital systems, process improvements and workflow documentation across different business units.
• - Provide training, guidance and day‑to‑day support to build confidence and capability with digital tools.
• - Monitor emerging technology, reporting and innovation opportunities with a practical focus on value, safety and quality.

Kei te kimi mātou i tētahi e whai ana i ēnei pūkenga | We’re looking for someone with

• - Minimum 2 years’ experience in a digital, innovation, tech support or related role using AI tools in a business focussed setting
• - A strong understanding of how office‑based teams work, and the ability to introduce technology in ways that support real day‑to‑day needs.
• - The ability to explain technical ideas in plain language and build trust with colleagues who have different levels of digital confidence.
• - A proactive, practical mindset with strong problem‑solving skills, initiative and a willingness to learn fast.
• - The confidence to guide others, support capability‑building across the team, and help people move from old ways of working to new tools with clarity and support.

He pai te mahi, he pai ngā painga | Good work, good benefits

At Fulton Hogan, we genuinely care about the wellbeing of our people and giving them the tools and opportunities they need to succeed and grow with us. You’ll have access to:

• - Medical insurance and Life insurance after the eligibility period.
• - KiwiSaver employer contributions after service milestones, up to 7%.
• - Parental leave top up payment with additional return to work support.
• - Ongoing training and development, with clear career growth and progression opportunities.
• - Great discounts at a wide range of retailers.

Ko wai mātou | About us

At Fulton Hogan, Good Work is about more than what we deliver. It’s how we work, how we treat each other, and how we keep moving forward. We’re flat, friendly and low ego. We back good ideas, value practical thinking, and give people the trust and support to make a real impact.

This is a chance to help shape how digital innovation shows up in the business in a way that is grounded, useful and genuinely valuable. You’ll help people build confidence, improve how work gets done, and show how technology can support the everyday, not complicate it. We take the work seriously, not ourselves, and we’re always looking for better ways to do Good Work.