DIGITAL CHANNELS ADVISOR

Waikato Regional Council; Hamilton; Hybrid; NZD 77,000 - 86,000; Full time

Job summary

Waikato Regional Council is seeking a Communications and Marketing professional to manage digital content across channels. You will provide guidance to stakeholders, publish content, and work with experts to ensure accuracy and current information.

The role focuses on user-centered online experiences, content structure, and accessibility, with a strong emphasis on collaboration and delivering creative work at pace in a hybrid Hamilton-based environment.

Qualifications

• Experience in digital communications.
• Experience using website content management systems.
• Understanding of user experience and accessibility for online content.
• Ability to juggle multiple tasks while delivering accurate, creative work.

Responsibilities

• Provide trusted, timely and accurate digital guidance to internal and external stakeholders.
• Create, edit and publish content to Waikato Regional Council's digital channels.
• Collaborate with subject matter experts to ensure content is accurate and up to date.
• Monitor and analyse digital channel performance to inform improvements.

Skills

Digital communications

Content management systems

User experience

Web accessibility

Collaboration

Multitasking

Customer-centric approach

Education

Diploma in Web Development and Design

Tools

HTML

Job description

Hamilton or Hybrid | Communications and Marketing | Full Time

76,934 - 85,985 NZD per year

Posted a week ago | Apply before October 13, 2026

Description

Mō te tūranga | About the role

You will be responsible for:

• providing trusted, timely and accurate digital guidance, advice and practical support to internal and external stakeholders
• creating, editing and publishing content to digital channels owned or managed by Waikato Regional Council
• working with subject matter experts to ensure all content is accurate and up to date.
• helping monitor, measure and analyse the performance of digital channels owned or managed by Waikato Regional Council, using insights to recommend improvements.

What you’ll bring:

• experience using website content management systems and HTML
• an understanding of user experience, web accessibility and how to structure online content for different audiences and digital platforms
• a customer‑centric approach and strong collaboration skills
• ability to juggle multiple tasks while delivering accurate, creative work at pace.
• Diploma in Web Development and Design or a similar qualification.
• At least 2 years’ experience in digital communications, working on websites and other digital channels.

Mō te tīma | About the team

• We’re a passionate, collaborative team looking for someone who shares our love for digital communications and creating great online experiences.
• Together, we manage websites, intranet, and other digital channels that help connect our communities with Waikato Regional Council’s information.
• We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
• Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
• Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
• By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.
• Applications will be reviewed as they come in, and this role will close on Tuesday 13 October 2026.