Digital Channels Advisor

Waikato Regional Council; Hamilton; On-site; NZD 70,000 - 100,000; Full time

Job summary

Waikato Regional Council is seeking a digitally skilled professional to manage content across our online channels. You’ll work with subject matter experts to ensure accuracy and currency, publish engaging content and provide practical digital guidance to stakeholders.

With a Diploma in Web Development and Design and at least two years in digital communications, you’ll optimise content for accessibility and user experience while collaborating across teams to deliver high-quality online

Qualifications

• Experience using website content management systems and HTML.
• Understanding of user experience, web accessibility and how to structure online content for different audiences and digital platforms.
• Customer-centric approach and strong collaboration skills.
• Ability to juggle multiple tasks while delivering accurate, creative work at pace.

Responsibilities

• Providing trusted, timely and accurate digital guidance, advice and practical support to internal and external stakeholders.
• Creating, editing and publishing content to digital channels owned or managed by Waikato Regional Council.
• Working with subject matter experts to ensure all content is accurate and up to date.
• Helping monitor, measure and analyse the performance of digital channels owned or managed by Waikato Regional Council, using insights to recommend improvements.

Skills

Website CMS

HTML

User experience

Web accessibility

Collaboration

Multi-tasking

Education

Diploma in Web Development and Design

Job description

• providing trusted, timely and accurate digital guidance, advice and practical support to internal and external stakeholders
• creating, editing and publishing content to digital channels owned or managed by Waikato Regional Council
• working with subject matter experts to ensure all content is accurate and up to date.
• helping monitor, measure and analyse the performance of digital channels owned or managed by Waikato Regional Council, using insights to recommend improvements.

What you’ll bring:

• experience using website content management systems and HTML
• an understanding of user experience, web accessibility and how to structure online content for different audiences and digital platforms
• a customer-centric approach and strong collaboration skills
• ability to juggle multiple tasks while delivering accurate, creative work at pace.
• Diploma in Web Development and Design or a similar qualification.
• At least 2 years’ experience in digital communications, working on websites and other digital channels.

Mō te tīma | About the team

• We’re a passionate, collaborative team looking for someone who shares our love for digital communications and creating great online experiences.
• Together, we manage websites, intranet, and other digital channels that help connect our communities with Waikato Regional Council’s information.
• We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
• Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
• Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
• By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.
• Applications will be reviewed as they come in, and this role will close on Tuesday 13 October 2026.
• If you have any questions about the role, please contact [e-mail]