Detailing Team Lead: Elevate Vehicle Prep

Tourism Holdings Pty; Christchurch; Hybrid; NZD 64,000 - 76,000; Full time

Job summary

Tourism Holdings Limited is seeking a Detailing Team Leader to guide a high-performing crew in preparing our rental fleet to the highest standards. You will balance operational delivery with people leadership across a seasonal team of detailers, ensuring safety, compliance, and exceptional customer experiences.

You’ll lead by example, drive quality control, and collaborate with the Detailing Manager to optimise daily workflows and training programs.

Qualifications

• Prior supervisory or team leadership experience.
• Strong communication and interpersonal skills.
• Sound knowledge of vehicle detailing processes and standards.
• Ability to train, coach and support team members.
• Willingness to work in a fast-paced, customer-focused environment.
• ROSTER-friendly with weekend availability.

Responsibilities

• Lead and motivate the detailing team to deliver high-quality vehicle presentation.
• Coordinate daily workloads with the Detailing Manager.
• Be a visible role model through professional behaviour and clear communication.
• Ensure vehicles are prepared to exceptional standards and legally compliant.
• Monitor detailing and cleaning standards and provide timely feedback.
• Support onboarding and coaching of team members to maintain performance.
• Maintain a positive team culture and safe work practices.
• Communicate effectively with the Detailing Manager and branch leadership.
• Keep detailing areas clean, tidy, and presentable; escalate issues as needed.
• Contribute to Health & Safety compliance and collaborate with internal/external teams.

Skills

Leadership

Team Management

Communication

Attention to Detail

Training & Coaching

Problem Solving

Driver's Licence

Microsoft Office

Tools

Microsoft Office Suite

Job description

Tourism Holdings Limited is seeking a Detailing Team Leader to guide a high-performing crew in preparing our rental fleet to the highest standards. You will balance operational delivery with people leadership across a seasonal team of detailers, ensuring safety, compliance, and exceptional customer experiences.

You’ll lead by example, drive quality control, and collaborate with the Detailing Manager to optimise daily workflows and training programs.