Decision Analyst

Gallagher; Hamilton; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid working flexibility

Life & Disability Insurance

Wellbeing benefits

Global career pathways

Learning & development opportunities

Job summary

Gallagher is seeking a Decision Analyst in Hamilton, New Zealand, to partner with manufacturing, supply chain and commercial teams to transform data into actionable business decisions. You will uncover insights, drive action, and improve the speed and quality of decisions through analytics.

The role emphasizes evidence-based recommendations, KPI development, and collaboration with operations to lift performance and credibility of insights.

Qualifications

• Experience in business/operations analysis, reporting or analytics.
• Strong stakeholder engagement and communication skills.
• Ability to interpret data and translate into practical recommendations.
• Knowledge of Power BI, SQL, Excel, Databricks or similar analytics platforms.
• Qualification in analytics, business, supply chain or equivalent.

Responsibilities

• Partner with stakeholders to define business problems and decision requirements.
• Conduct data analysis to identify trends, risks, opportunities and performance drivers.
• Deliver actionable insights and recommendations to support business objectives.
• Prioritise and deliver timely, decision-ready insights for operational risks and opportunities.
• Support KPI development, performance measurement and reporting governance.
• Use Power BI, SQL, Databricks, Excel and AI-enabled analytics to generate insights.
• Collaborate with leaders and technical teams to improve performance and decision-making.
• Contribute to continuous improvement initiatives across Operations.

Skills

Analytical thinking

Stakeholder engagement

Problem solving

Communication

Education

Analytics degree

Tools

Power BI

SQL

Databricks

Excel

Job description

About Gallagher?

At Gallagher, we protect what matters most. From securing some of the world’s highest-security environments to helping farmers manage their operations more efficiently, our technology solutions are trusted globally.

Our global headquarters and manufacturing site are based in Hamilton, New Zealand, with a people-first culture that extends across our global operations, reaching over 160 countries, and offering exciting world-class career pathways. Our Operations team are central to driving performance and continuous improvement across the business, and this is your opportunity to play a key part in that success.

About The Role

We're looking for a Decision Analyst to join our Operations Reporting & Insights team and help transform data into meaningful business decisions.

This is more than a reporting role. You'll work closely with leaders across manufacturing, supply chain, procurement, planning, inventory, logistics, and commercial teams to understand business challenges, uncover insights, and provide evidence-based recommendations that drive action and measurable outcomes.

You'll play a key role in helping the business move from reporting on performance to understanding what the data is telling us, why it's happening, and what actions should be taken next.

A key focus of this role will be improving the pace at which high-quality insights are delivered, helping stakeholders move from question to decision faster while maintaining accuracy, context, and trust in the analysis.

Key Responsibilities Include

• Partnering with stakeholders to define business problems and decision requirements.
• Conducting data analysis to identify trends, risks, opportunities, and performance drivers.
• Delivering actionable insights and recommendations that support business objectives.
• Prioritising and delivering timely, decision-ready insights that enable stakeholders to respond quickly to operational risks, opportunities, and performance issues.
• Supporting KPI development, performance measurement, and reporting governance.
• Using tools such as Power BI, SQL, Databricks, Excel, and AI-enabled analytics to generate insights.
• Collaborating with operational leaders and technical teams to improve business performance and decision-making.
• Contributing to continuous improvement initiatives across Operations.

About You

You're naturally curious, analytical, and enjoy solving problems. You can confidently work with data but also understand the importance of building relationships and communicating insights in a way that drives action.

Ideally, You'll Bring

• Experience in business analysis, operations analysis, reporting, analytics, or a related field.
• Strong stakeholder engagement and communication skills.
• Experience interpreting data and translating findings into practical recommendations.
• Knowledge of tools such as Power BI, SQL, Excel, Databricks, or similar analytics platforms.
• A relevant qualification in analytics, business, supply chain, operations, finance, information systems, or equivalent experience.
• A proactive mindset and passion for continuous improvement.
• Comfort working at pace, managing competing priorities, and delivering practical insights within business timeframes without compromising quality or credibility.
• Experience within manufacturing, supply chain, procurement, planning, inventory, or other operational environments would be highly advantageous.

Working at Gallagher

Benefits

• Competitive salary and incentive programme
• Hybrid working flexibility
• Life & Disability Insurance
• Gallagher staff discounts and wellbeing benefits
• Ongoing learning and development opportunities
• Global career pathways
• A collaborative and supportive team culture

If you're excited by the opportunity to influence business decisions, improve operational performance, and help drive meaningful outcomes through data and insights, we'd love to hear from you.

Applications will be reviewed as they are received, and the role may be filled before the closing date.