Cybersecurity Operations Analyst | 24/7 Incident Response

Defend Ltd.; Wellington; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

KiwiSaver 3.5%

Health Insurance

Mobile Discounts

Broadband Discounts

Hybrid work

Home office stipend

Employee Assistance Program

Job summary

DEFEND Ltd. is seeking a Cybersecurity Operations Analyst to monitor threats, perform incident triage, and deliver actionable insights for our customers.

You will engage with internal teams, escalate incidents when needed, document findings, and participate in a 24/7 on‑call rotation to ensure rapid response and reliable service delivery. You’ll bring experience in threat detection, incident response, and threat intelligence, plus strong reporting and documentation skills.

Qualifications

• Experience in Threat Detection.
• Experience in Incident Response.
• Experience in Threat Intelligence.
• Reporting Skills.
• Excellent Communication Skills.
• Remediation Techniques.
• Operational Readiness.
• Excellent Documentation Skills.

Responsibilities

• Deliver security services by engaging, collaborating, and communicating with internal teams and stakeholders.
• Monitor security events and alerts to identify potential threats.
• Perform security alert triage, investigation, and analysis to assess severity and impact.
• Escalate incidents as necessary and conduct threat scope analysis to determine exposure.
• Perform impact analysis, document findings, and correlate threat intelligence for actionable insights.
• Prepare, review, and summarise customer reports to ensure accuracy and clarity.
• Respond to threats promptly, ensuring proper remediation processes are followed and recorded.
• Participate in a 24/7 on-call rotation, ensuring rapid response and service delivery during critical incidents.
• Maintain accurate documentation of all security monitoring and incident response activities.

Skills

Threat Detection

Incident Response

Threat Intelligence

Reporting Skills

Excellent Communication Skills

Remediation Techniques

Operational Readiness

Excellent Documentation Skills

Job description

DEFEND Ltd. is seeking a Cybersecurity Operations Analyst to monitor threats, perform incident triage, and deliver actionable insights for our customers.

You will engage with internal teams, escalate incidents when needed, document findings, and participate in a 24/7 on‑call rotation to ensure rapid response and reliable service delivery. You’ll bring experience in threat detection, incident response, and threat intelligence, plus strong reporting and documentation skills.