Customer Success Specialist: Build Relationships

Metro Performance Glass; Howick; On-site; NZD 42,000 - 56,000; Full time

Job summary

Metro Performance Glass, a NZ company with over 35 years in glass innovation, is seeking a confident customer services person. You will learn the technical side of the business, build genuine relationships with customers and become someone they know they can rely on.

You'll be at the centre of customer relationships, coordinating with internal teams to keep orders moving, manage questions and deadlines, and ensure customers receive what they need with accuracy and care.

Qualifications

• Previous customer service or customer-facing experience is an advantage.

Responsibilities

• Be at the centre of customer relationships and coordinate with internal teams to keep orders moving.
• Juggle customers, orders, questions and deadlines while staying organised.
• Take ownership, follow things through and ensure customers get what they need.

Skills

Customer service

Relationship building

Organisational skills

Communication

Job description

Metro Performance Glass, a NZ company with over 35 years in glass innovation, is seeking a confident customer services person. You will learn the technical side of the business, build genuine relationships with customers and become someone they know they can rely on.

You'll be at the centre of customer relationships, coordinating with internal teams to keep orders moving, manage questions and deadlines, and ensure customers receive what they need with accuracy and care.