Customer Services Rep - Fixed-Term Parental Leave

Shred-X; Hamilton; On-site; NZD 42,000 - 52,000; Full time

Job summary

Post Haste Group is seeking a Fixed Term Customer Services Representative in Hamilton. This full-time role covers parental leave, with 40 hours per week across Monday, Tuesday, Thursday and Friday. You will engage with customers, provide exceptional service and support our express parcel operations.

The ideal candidate demonstrates strong communication, attentive listening, and solid computer skills to help resolve inquiries efficiently.

Qualifications

• Strong communication and active listening skills.
• Excellent time management and problem-solving abilities.
• Good computer literacy and ability to think creatively.

Responsibilities

• Provide high-quality customer service to express parcel customers.
• Assist customers with inquiries and issues and escalate when needed.
• Support seamless delivery processes and maintain accurate records.

Skills

Communication

Active listening

Time management

Computer literacy

Problem solving

Creative thinking

Job description

Post Haste Group is seeking a Fixed Term Customer Services Representative in Hamilton. This full-time role covers parental leave, with 40 hours per week across Monday, Tuesday, Thursday and Friday. You will engage with customers, provide exceptional service and support our express parcel operations.

The ideal candidate demonstrates strong communication, attentive listening, and solid computer skills to help resolve inquiries efficiently.